Technology Support Consltnt II

Our Mission: Partnering to Promote Safety and Responsibility through Best Practices. Our Vision: Transforming Lives for the Safety of All. Our Beliefs: Our employees are our most influential resource. Everyone has worth and will be treated with dignity and respect through our words and actions. Everyone deserves compassion, empathy, and support. Everyone has the potential for future success through effective development and support. Transformative change is accomplished through teamwork and collaboration. Trust, honesty and transparency are essential to our success. Inclusive practices, acceptance and diversity are the foundation of our mission. Join Us Today and Make a Lasting Difference! Work Authorization & Employment Eligibility The Kansas Department of Corrections (KDOC) does not sponsor employment visas for any positions and does not participate in the STEM-OPT extension program. All candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment without the need for current or future visa sponsorship. Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents, please refer to the federal Form I-9. E-Verify Participation KDOC participates in E-Verify and will provide the federal government with the information from your Form I-9 to confirm authorization to work in the United States. For more information about E-Verify, please visit E-Verify.gov. For information about your rights under the Immigrant and Employee Rights Section (IER), please visit justice.gov/crt/immigrant-and-employee-rights-section. KDOC is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees., The Technology Support Consultant ensures the continuous operational readiness of the Southern Parole Region by providing expert technical administration, hands-on support, and strategic hardware and software management for all physical offices and remote personnel in the region. This role directly bridges the gap between complex agency IT systems and the daily digital needs of law enforcement and administrative staff. The position also provides support of KDOC applications and systems used by Community Corrections staff in the region. On occasion this position may be asked to perform duties and/or assist with other team functions outside of the immediate region., * Network- data and voice communication - Responsible for the installation and maintenance of the KDOC/Parole/Community Corrections network infrastructure along with its compliance with KDOC’s WAN.

• Server Platform (multi-user) - hardware; system and utility software - Position is responsible for SPR servers to include network integrity, security, and compliance. Provide system support for the KDOC/Parole/Community Corrections electronic mail, web services and file storage servers.
• Provide desktop support for all staff in the Southern Parole Region - hardware, system, utility and office automation software. Responsible for the installation, configuration, and maintenance of desktop computers and software.
• Enterprise Security - application security, firewalls, intrusion detection, desktop protection - This position will be responsible for defining, implementing, and maintaining polices relating to the storage and access of data contained within networked systems. This position will also be responsible for monitoring the effectiveness of the data security policies as well as to identify breaches of this policy.
• Job tasks performed by this incumbent which are not expected in advance and covered above, or are not “Information Technology” tasks or processes.

High School Diploma or equivalent and two (2) years advising and assisting computer users in a distributed computing environment. Substitution: Education may be substituted for experience as determined relevant by the agency., * 2 years of Desktop Support experience in a domain network environment.

• Strong written and oral communication skills.
• CompTIA A+ Certification (or equivalent).

Post-Offer, Pre-employment Requirements:

• Must possess and maintain a valid driver’s license and the ability to travel throughout the state as needed.
• Must successfully pass a criminal history records check.
• Must successfully pass a pre-employment urinalysis (UA) drug screening.