Information Technology Subject Matter Expert

• Recognizes and recommends new or emerging technology or software to satisfy functional requirements and processes. Provides highly technical and/or specialized guidance concerning automation solutions to complex information processing problems related to the subject field. Provides customer support using enterprise solutions software to integrate business areas, consistent with today’s technology to operate in an open systems environment and client service architectures.
• Analyzes data processing requirements to plan EDP systems to provide system capabilities required for projected workloads. Plans layout and installation of new systems or modification of existing systems. Sets up and controls analog or hybrid computer systems to solve scientific and engineering problems.
• Develops applications that take advantage of Internet protocols and platforms. Internet developers extend beyond traditional software development disciplines to demonstrate advanced graphical design abilities, familiarity with new media formats, and solid understanding of Internet communications protocols and services. Deploys new applications that utilize Internet standards to enable wide access from the diverse client types found throughout the public Internet.
• Integrates the following network infrastructure components: Routers, Switches, Routed Networks, Frame Relay, Static and Dynamic Routes Configuration, Token Ring Topology, Ethernet Topology, CISCO, 3COM, Network Troubleshooting, Network Polling, Network Discovery.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Active Department of Defense Secret level security clearance required.
• DoD Approved 8570 / 8140 OS and Cybersecurity certifications required.
• Sensitivity Level: IT-I - Critical Sensitive (Tier 5/SSBI)/ High Risk Clearance: SECRET
• IA Level: IAT-II
• Computing Environment: AWS Certified Solutions Architect - Professional, Microsoft Certified: Azure Solutions Architect Expert, Storage Administration, Dell Certified Associate Information Storage and Management, NetApp Certified Data Administrator (ONTAP), NetApp Certified Hybrid Cloud Administrator, NetApp Certified Hybrid Cloud Architect, NetApp Certified Implementation Engineer - SAN Specialist (ONTAP), NetApp Certified hybrid Cloud Implementation Engineer, Cohesity Certified Protection Associate
• DataProtect, Cohesity Certified Protection Professional - NetBackup
• Two (2) years’ experience in an advisory/managerial position supporting DoW or Federal enterprise infrastructure. This includes evaluating, manufacturing, and integrating enterprise-level storage and backup software technologies.
• Five (5) years hands-on experience with enterprise SAN (Storage Area Network) management to include capabilities and technologies such as: Fiber Channel zoning, iSCSI, FCoE (Fiber Channel over Ethernet) unified fabric, HBA/CNA (Host Bus Adapter/Converged Network Adapter), storage controllers, and LUN (Logical Unit Number), RAID (Redundant Array of Independent Disks), and file sharing / NAS (Network Addressable Storage). Hands-on experience with enterprise hierarchical storage system management; operation of enterprise backup/restore services, using software such as Cohesity DataProtect.
• Five (5) years hands-on experience working with Department of War (DoW) IT systems.
• In-depth knowledge of enterprise storage and backup administration, including Storage Area Networks (SAN), Network Attached Storage (NAS), Object Storage, and enterprise data protection platforms specifically featuring Cohesity and NetBackup.
• Experience with commercial cloud storage and backup solutions (i.e., AWS S3/Glacier, Microsoft Azure Blob/Backup, OCI) and associated relevant industry certifications.
• Five (5) years hands-on experience working with Department of Defense (DoD) IT systems.
• Three (3) years’ experience designing, architecting, deploying, and managing enterprise storage arrays (featuring NetApp and Everpure / Pure Storage), storage topologies, and comprehensive disaster recovery/backup solutions.
• Strong understanding of storage networking architecture, security, and routing, including Fibre Channel (specifically Brocade fabric switching), iSCSI, FCoE, and NAS protocols (NFS, SMB/CIFS), as well as dedicated backup replication networks.
• Proven experience leading storage and data protection infrastructure projects from conception to completion, including design, implementation, data migrations, and sustainment support phases.
• Deep knowledge of data protection, ransomware mitigation, data immutability, and encryption. Strong understanding of DISA Security Technical Implementation Guides (STIG) / IAVAs relating to storage and backup infrastructure (NetApp, Brocade, NetBackup, etc.), with experience in mitigating risks and supporting successful audits.
• Proficiency in troubleshooting complex storage performance bottlenecks or backup failure issues, with the ability to analyze problems, identify root causes, communicate to management, and implement effective solutions in a timely manner.
• Ability to lead and motivate a team of IT professionals, providing guidance, direction, and support to ensure project objectives are met effectively.
• Ability to lead and motivate a team of IT professionals, providing guidance, direction, and support to ensure project objectives are met effectively.
• Excellent communication skills to persuade, negotiate, convey technical concepts to non-technical audiences, and facilitate collaboration between multiple teams.
• Skilled in preparing and organizing comprehensive project documentation, including project plans, status reports, disaster recovery runbooks, job guides, and technical documentation.
• Hands-on experience with storage and backup automation tools, as well as integrating data protection policies into infrastructure-as-code (IaC) or automated provisioning workflows.
• Proficient in scripting languages (e.g., PowerShell, Python, Bash) and automation tools for routine storage capacity management, backup scheduling, and system administrative tasks.
• Strong proficiency in the administration of Windows and RHEL operating systems, specifically regarding volume management, storage presentation, multipathing (MPIO), and backup agent configuration.
• Experience with the data protection, backup, and restoration procedures for Oracle, SQL, and other enterprise database management systems.

• Company covers 100% of premiums for the employee’s medical, dental, and vision insurance and subsidizes premiums for spouse and dependents.
• Company provides short and long term disability plans.
• 401(k) match up to 10% of the employee’s salary contributions to 401(K) plan.
• Comprehensive training and development program.
• 11 paid holidays and paid time off (PTO) accrual level starts at 15 days annually.

NexGen Data Systems is an emerging technologies focused company providing expert systems and network engineering solutions to the Department of Defense. NexGen Data Systems promotes a culture of knowledge and career advancement through continued learning, keeping our team current on the latest advances in systems and networking, and enabling our team to provide the best available solutions to our clients.