Production Support Engineer (IBM Integration)

As a Production Support Engineer specializing in IBM Integration, you will play a crucial role in maintaining business operations and providing application support for Medicaid systems. Your responsibilities will include real-time monitoring, incident response, production reliability enhancement, and automation implementation within a highly integrated healthcare technology environment., * Maintain business operations and provide application support for Medicaid systems

• Real-time system monitoring and proactive incident management
• Collaborate with engineering, vendors, and business teams to ensure system health and data flow
• Troubleshoot managed file transfers, batch jobs, webservice transactions, and Linux-based analysis
• Communicate with stakeholders, vendors, and internal teams for SOP development and continuous improvement

• IBM DataPower: Advanced
• IBM Integration Bus: Advanced
• MOVEit Admin: Advanced
• SQL Query: Advanced
• Splunk: Advanced