Account Manager - Digital Creative Delivery

INFOBAHN SOFTWORLD INC
Alpharetta, GA, United States
20 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
3 years minimum
Working hours
Regular working hours

Tech stack

Workflow Management Systems Adobe Workfront

Job description

We are looking for an experienced Account Manager to drive end-to-end delivery of digital creative campaigns for a high-volume retail brand. Operating as the primary operational client liaison, you will ensure projects launch on brief, on budget, and on schedule. You will run multiple fast-paced, concurrent promotional campaigns, navigating client feedback, approvals, and resourcing with operational precision., * Serve as the primary point of contact for day-to-day client engagement, delivery status, timeline management, and issue resolution.

  • Manage intake and initiation for new creative requests-gathering requirements, defining deliverables, aligning scope/budgets, and establishing project plans in Workfront.
  • Collect and synthesize client feedback across creative phases, translating comments into actionable direction for internal creative and design teams.
  • Partner with Creative Directors, Resourcing, and Account Leadership to ensure optimal skill allocation and project tracking.
  • Manage change orders, scope adjustments, and budget burn while proactively mitigating delivery risks.
  • Coordinate required legal, brand, and compliance review processes to guarantee full sign-off prior to asset launch.
  • Maintain Workfront as the definitive source of truth for all milestone schedules, resource allocations, and operational reporting.

Requirements

  • 5+ years of client-facing account management experience guiding teams through creative delivery in an agency or in-house studio environment.
  • 3+ years of formal project management experience managing digital creative projects end-to-end.
  • 3+ years of hands-on experience using enterprise workflow management tools (Adobe Workfront strongly preferred).
  • Proven experience supporting large-scale retail brands with promotional calendars, seasonal launches, and high-frequency campaign rotations.
  • Bachelor’s degree in Marketing, Business, Communications, or related discipline (or 7+ years equivalent creative agency project management experience).

Desired Competencies:

  • Comprehensive understanding of digital creative workflows and asset production.
  • Confidence navigating multi-stakeholder corporate environments and regulated compliance/legal review cycles.
  • Proven ability to ramp quickly and lead projects independently from week one.

About the company

  • Alpharetta, GA
  • Atlanta, GA Work with a Top 20 CPA and advisory firm that Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members …

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