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End-User Services Lead in Austin, TX

Elegant Enterprise Wide Solutions
Austin, TX, United States
20 days ago
Apply on www.careerjet.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
2 years minimum
Compensation
$111,600.0 - $186,000.0
Working hours
Regular working hours
Job source
www.careerjet.com

Tech stack

Knowledge Management User Environment Management

Requirements

IT service management and service-desk operations Incident, request, escalation, and problem-management processes ITSM/ticketing platforms Remote support and remote-control technologies End-user computing support Service-level management and KPI reporting Knowledge management Customer communication and escalation management Service performance analysis Onboarding and provisioning workflows Relevant Certifications / Training ITIL, HDI, CompTIA, Microsoft, or other credentials directly relevant to the proposed service environment are appropriate examples.

Benefits & conditions

  • $111,600-186,000 per year About the Role Cox Automotive’s Enterprise Inventory Services (EIS) team builds and operates the platforms and tools that power vehicle inventory across Cox Automotive’s retail e…

  • 8 days ago + *, + $111,600-186,000 per year About the Role Cox Automotive’s Enterprise Inventory Services (EIS) team builds and operates the platforms and tools that power vehicle inventory across Cox Automotive’s retail e…

  • 8 days ago +

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.careerjet.com
Prepare application

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