Desktop Support Technician - Windows 11 Deployment

Leadership Communication Problem Solving Desktop Support Customer Service Technical Issues Operating Systems Peripheral Devices Business Valuation Full Stack Development Business Transformation Computer-Generated Imagery Transferable Skills Analysis Troubleshooting (Problem Solving), We are seeking a Desktop Support Technician to support a large-scale Windows 11 deployment initiative across multiple enterprise locations. This role is ideal for a hands-on IT professional with strong desktop support experience who is comfortable working independently and supporting end users during hardware refresh and operating system migration activities.

The successful candidate will play a key role in device imaging, deployment, troubleshooting, and migration efforts, helping ensure a smooth transition to Windows 11 across the organization., Desktop Support & Deployment

• Perform workstation imaging, configuration, and deployment activities.
• Support Windows 11 migration projects, including user setup and post-deployment troubleshooting.
• Migrate pilot and production user groups to new devices and operating systems.
• Install, configure, and support desktop hardware, software, peripherals, and mobile devices.
• Diagnose and resolve hardware, software, operating system, and connectivity issues.
• Provide onsite support across multiple office and branch locations as required.

Technical Support

• Troubleshoot and resolve end-user issues in a timely and professional manner.
• Perform hardware replacements, system upgrades, and device refresh activities.
• Document support procedures, deployment activities, and issue resolutions.
• Escalate complex technical issues when necessary.

Project Support

• Assist with large-scale desktop deployment and device refresh initiatives.
• Coordinate deployment schedules and support users during migration windows.
• Ensure successful device rollouts with minimal disruption to business operations.
• Support after-hours deployment activities and maintenance windows., * Onsite position supporting multiple office and branch locations.
• Fast-paced environment supporting a large enterprise-wide technology initiative.
• Opportunity to work closely with IT teams and end users throughout a major desktop modernization project.

Why Join

• Participate in a large-scale Windows 11 deployment impacting an entire enterprise.
• Gain valuable experience with enterprise device refresh and operating system migration projects.
• Develop highly transferable skills in desktop support, deployment, and endpoint management.
• Work in a collaborative environment while contributing to a critical technology modernization effort., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Outreach Specialist TEKsystems

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• Experience performing computer imaging and device deployment activities.
• Strong desktop support experience, including hardware and software troubleshooting.
• Experience supporting Windows-based environments.
• Ability to work independently and manage tasks with limited supervision.
• Strong customer service and communication skills.
• Excellent problem-solving and troubleshooting abilities.
• Willingness to travel between multiple work locations as needed.

Preferred Qualifications

• Previous experience supporting Windows 11 deployments or operating system migrations.
• Experience with enterprise desktop refresh projects.
• Familiarity with deployment and imaging tools.
• Experience working in large corporate or enterprise environments., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

• Standard business hours: Monday through Friday, 8:00 AM to 5:00 PM.
• Flexibility to work after hours during deployment windows, typically between 5:00 PM and 10:00 PM.
• Must be comfortable working a schedule that includes both daytime imaging activities and evening deployment support.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.