Desktop Support Technician

Desktop Support Microsoft Office Video Conferencing Business Valuation Inventory Management Electrical Equipment Software Installation Full Stack Development Network Troubleshooting Business Transformation Audio-Visual Technology Conference Room Technology Polycom (Video Conferencing) End-User Training And Support Troubleshooting (Problem Solving), Desktop Deployment & Asset Management

• Acquire PCs, laptops, and conference room equipment from company warehouses.
• Stage, image, configure, and deploy desktop and laptop systems using standard corporate images.
• Maintain accurate inventory of equipment and assets.
• Distribute equipment to designated locations for deployments, repairs, and replacements.
• Support approximately:
• 30-40 PC builds per month
• 10 conference room troubleshooting requests per month
• 30 employee moves and equipment replacements per month

Technical Support Services

• Hardware and software installation, maintenance, and troubleshooting.
• Desktop and laptop support for Windows-based systems.
• Service Desk and end-user support.
• Hardware relocations and workstation setup.
• Printer installation, configuration, and troubleshooting.
• Inventory control and asset tracking.
• E-waste management.
• Documentation of support procedures and technical processes.
• Accurate and timely ticket updates, incident documentation, and data entry.
• Participation in special IT projects as assigned.

Conference Room Support

• Support and troubleshoot conference room technologies, including:
• Video conferencing systems (Polycom and similar solutions)
• Projectors
• Large-format displays and widescreen TVs
• Audio/visual equipment
• Assist with connectivity, configuration, and user support., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Desktop Field Technician TEKsystems

Hilo, HI*On-Site

Apple IOS Operations CompTIA A+ Communication Desktop Support Microsoft Office Video Conferencing Business Valuation Inventory Management Electrical Equipment Software Installation Full Stack Development Network Troubleshooting Business Transformation Audio-Visual Technology Conference Room Technology Polycom (Video Conferencing) End-User Training And Support Troubleshooting (Problem Solving) +0

This is an excellent opportunity for a motivated IT professional seeking stability, consistent hours, and the opportunity to expand their technical skillset in a large enterprise environment., * Experience installing, configuring, and supporting:

• Windows 11
• Microsoft Office Suite
• Adobe applications
• Standard enterprise desktop software
• Experience supporting desktop and laptop hardware, including:
• Monitors
• Docking stations
• Keyboards
• Other workstation peripherals
• Working knowledge of iOS and mobile device support, including:
• Configuration
• Connectivity
• Application support
• End-user troubleshooting, * Experience installing, configuring, and troubleshooting network and locally connected printers.
• Strong knowledge of Microsoft Office and Adobe applications with end-user support experience.
• Understanding of conference room audio/visual technologies and troubleshooting.
• Strong verbal and written communication skills with the ability to interact effectively with all levels of the organization.
• Ability to prioritize and manage multiple support requests in a fast-paced environment.
• Basic knowledge of electrical equipment safety., * Ability to work under desks and tables.
• Ability to climb ladders and navigate stairs.
• Ability to lift and move equipment weighing up to 60 pounds., * CompTIA A+ Certification or equivalent experience.
• Experience supporting enterprise-level environments.
• Experience with video conferencing and collaboration technologies., * Technicians must have a reliable personal vehicle.
• Daily travel between client locations may be required., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.