COTS Application Supervisor

This position is Hybrid and eligible for telework up to five (5) days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Excellence in the Business of Government!

Come join a team that creates:

• A collaborative team atmosphere founded upon ethics, integrity, and stewardship.
• A positive work environment that is open to change and invites its workforce to challenge processes.
• An opportunity for individuals to utilize their knowledge, skills, and experience to grow within the department.

Under general direction of the Information Technology (IT) Manager I, the IT Supervisor II in the Department of General Services, Enterprise Technology Solutions in the COTS Application Solutions section, within the Software Engineering domain, the IT Supervisor II supervises COTS staff responsible for the maintenance, support, and/or development of numerous Custom, Commercial Off-the-Shelf (COTS) and cloud solutions, in accordance with the State Administrative Manual (SAM), Statewide Information Management Manual (SIMM), and DGS policy, procedures, and strategic objectives.

This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete Form 700 within 30 days of appointment and once per year.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment. The Department of General Services does not participate in E-Verify for employment authorization purposes., The Department of General Services (DGS) Core Values and Employee Expectations are key to the success of the Department’s Mission. That mission is to “Deliver results by providing timely, cost-effective services and products that support our customers.” DGS employees are to adhere to the Core Values and Employee Expectations, and to perform their duties in a way that exhibits and promotes those values and expectations. Department Website: https://www.dgs.ca.gov/dgs/home.aspx, 1. Describe your experience supervising technical staff in a moderate to complex environment. How did you assign tasks, monitor progress, and ensure quality deliverables were produced, trained, or mentored the staff?

1. What is your experience working with Azure/ AWS cloud and/or any large enterprise application system. How have you applied your technical knowledge to resolve issues and/ or improve business processes?
2. In your opinion what are the qualities required to be a successful IT Supervisor? You can substantiate with an example or illustration.

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s)., In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Excellent written and verbal communication; leadership abilities to support critical role in the Organization.
• Extensive professional work experience supporting Azure/AWS clouds, or other enterprise scale systems in a supervisory or technical lead capacity.
• Strong business analysis experience and functional analysis knowledge backed by prior technical work experience.
• Knowledge of project management methodologies, project lifecycle, change management, and standard IT processes and procedures.
• Working knowledge of technical architecture and system environments.
• Creative thinker, excellent analytical skills, problem solving skills, negotiation skills, and conflict resolution skills.
• Ability to effectively manage projects, prioritize tasks, manage team effectively, and delegate work to the team members.
• Knowledge and understanding of best practices to manage IT technical team; works well with various business users and cross functional team members.
• Provide guidance, mentor, coach, train, and share knowledge to build high performance team and build positive team environment.

• Diversity, Equity, and Inclusivity: A work culture that emphasizes a culture of diversity and inclusivity, offering tangible rewards and recognizing the intrinsic value of varied perspectives and collaboration.
• Career Growth and Training: A focus on career growth and training in an effort to engage and retain a diverse talent pool that aligns with the organization’s mission and vision.
• Competitive Rewards: Employees enjoy world-class benefits packages, attractive salaries, and robust pension plans, reflecting a commitment to employee well-being.
• Work-Life Balance: Work-life balance is fostered through measures like telework and adjustable schedules, allowing personal and professional lives to thrive together.
• Learning and Development: Emphasizing on continuous learning, DGS offers onsite and virtual Statewide Training programs to ensure that employees remain at the cutting edge of their fields.
• Generous State Benefits: Comprehensive health and dental insurance, long-term disability insurance, 11 paid holidays per year, paid time off, defined benefit retirement program, commute program, employee wellness programs, employee assistance programs, and medical/dependent care reimbursement accounts., There are many benefits to joining our team! The State of California has a generous benefits package, some benefits include:
• Medical Benefits, including health, dental, and vision insurance
• Paid Holidays and leave
• Defined benefit retirement program
• Savings Plus Program (401(k), 457)
• Commute Program
• Employee Wellness Program
• Employee Assistance Program
• Medical/Dependent Care Reimbursement Accounts