Healthcare EHR Systems Analyst || Atlanta, GA || Hybrid

• Support, configure, and troubleshoot EHR/EMR and Practice Management systems.
• Work with clinical, business, technical, and development teams to gather requirements.
• Support HL7 integrations and resolve system/interface issues.
• Troubleshoot application, Windows, cloud, and technical issues.
• Coordinate with software vendors and internal development teams.
• Manage system updates, patches, backups, and data integrity.
• Create and manage technical issues/tickets using JIRA/Ivanti.
• Analyze clinical workflows and identify opportunities for improvement.
• Support end users and assist with EHR training.
• Follow HIPAA and IT security best practices.
• Use tools such as REST APIs, Postman, and Swagger for testing and troubleshooting.

• 3-5+ years of experience supporting EHR/EMR or healthcare applications.
• Experience with HL7 and healthcare/clinical systems.
• Experience with system implementation, configuration, and troubleshooting.
• Strong communication and problem-solving skills.
• Experience with JIRA or similar ticketing systems.
• Strong Windows troubleshooting skills.
• Knowledge of HIPAA and IT security practices.
• Healthcare IT, hospital, or medical clinic experience preferred.

Education: Bachelor’s degree in IT, Computer Science, or a related field preferred; equivalent healthcare IT experience may be considered.