IT Technician

• Provide day-to-day IT support for hardware, software, and network issues
• Troubleshoot desktops, laptops, printers, and peripheral devices
• Assist with user account setup, password resets, and access management
• Monitor system performance and report technical issues
• Support installation, configuration, and updates of software and systems
• Maintain documentation of IT issues, fixes, and system changes
• Collaborate with senior IT staff on infrastructure and improvement projects
• Ensure data security practices are followed across systems

Do you have experience in Customer communication?, If you’re looking for a stable, hands-on IT role where you can build real-world technical experience, solve meaningful problems, and grow your career in technology, this opportunity is for you. At Madaverte Solutions, you’ll be part of a supportive team helping businesses stay connected, secure, and productive through reliable IT systems and support.

We value practical skills, a problem-solving mindset, and a willingness to learn over perfect resumes. If you enjoy troubleshooting, working with systems, and helping users stay up and running, you’ll fit right in., * Hardware and software troubleshooting

• Windows and/or macOS support
• Network basics (LAN, Wi-Fi, DNS, DHCP)
• Help desk or technical support experience
• Remote support tools (e.g., TeamViewer, Remote Desktop)
• Cybersecurity awareness and best practices
• Active Directory and user management
• Cloud basics (Microsoft 365, Google Workspace)
• Ticketing systems (ServiceNow, Jira, or similar)
• Strong communication and customer service skills

Preferred Qualifications

• 1+ years of IT support or technical troubleshooting experience (entry-level welcome)
• Basic understanding of computer systems and networks
• Certifications such as CompTIA A+ (a plus but not required)
• Ability to work independently and as part of a team
• Strong problem-solving mindset and attention to detail

Pulled from the full job description

• Paid training
• Opportunities for advancement, * Competitive hourly or salaried pay based on experience (transparent offer discussed during interview)
• Full-time schedule, Monday to Friday
• Occasional flexible or on-call support depending on business needs
• Remote or hybrid options available for eligible candidates
• Paid training and onboarding support
• Opportunities for promotion and long-term career growth
• Supportive, team-oriented work environment, We are committed to building a workplace where learning, collaboration, and innovation are encouraged at every level.

Why Work With Us

• Real hands-on IT experience from day one
• Supportive team culture focused on learning and growth
• Career advancement opportunities in IT and infrastructure roles
• Exposure to a wide range of systems and technologies
• Stable, long-term employment with consistent support
• Training and mentorship from experienced IT professionals

Who This Role is Perfect For

• Entry-level IT professionals looking to grow
• Help desk or technical support specialists seeking advancement
• Career changers with basic tech knowledge
• Individuals who enjoy solving technical problems and helping users

Pay: $4,100.00 - $5,100.00 per month

Madaverte Solutions is a technology-focused company providing IT support and digital solutions to help businesses operate more efficiently. We focus on delivering reliable, scalable, and user-friendly technology services that empower organizations to grow and succeed.