Enterprise Apps Support Analyst

Signode

Barcelona, Spain

13 days ago

Apply on www.buscojobs.com.es

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience required

5 years minimum

Working hours

Regular working hours

Job source

www.buscojobs.com.es

Tech stack

Software Applications Microsoft Dynamics Enterprise Software Applications Information Technology

Job description

Summary Signode, the Transit Packaging division of Crown Holdings, Inc., is seeking an Enterprise Apps Support Analyst in Tampa, Florida.This role involves supporting end users in utilizing enterprise software programs efficiently to meet business objectives.Essential Functions - Field incoming incidents and problems from end-users - Fulfill end-user service requests for enterprise applications - Record and document problem-solving processes - Communicate application problems to key stakeholders - Test fixes and ensure problem resolution - Maintain and enhance performance of enterprise software - Identify and learn enterprise software applications - Coordinate departmental training needs - Support testing of new software applications Position Qualifications - Bachelor’s Degree in Computer Science or related field - Minimum of 5 years of IT experience - Experience with ERP systems, preferably Microsoft Dynamics 365 Skills - In-depth knowledge of enterprise applications - Strong understanding of Microsoft Dynamics modules - Ability to prioritize tasks in high-pressure environments - Excellent problem-solving and analytical skills - Effective communication and interpersonal abilities

Requirements

Essential Functions - Field incoming incidents and problems from end-users - Fulfill end-user service requests for enterprise applications - Record and document problem-solving processes - Communicate application problems to key stakeholders - Test fixes and ensure problem resolution - Maintain and enhance performance of enterprise software - Identify and learn enterprise software applications - Coordinate departmental training needs - Support testing of new software applications Position Qualifications - Bachelor’s Degree in Computer Science or related field - Minimum of 5 years of IT experience - Experience with ERP systems, preferably Microsoft Dynamics 365 Skills - In-depth knowledge of enterprise applications - Strong understanding of Microsoft Dynamics modules - Ability to prioritize tasks in high-pressure environments - Excellent problem-solving and analytical skills - Effective communication and interpersonal abilities