ICT Support Analyst - Hardware & Network - Redbridge

Marchant Recruitment
Ilford, UK
20 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£46,272.0
Working hours
Regular working hours

Tech stack

Microsoft Windows Desktop Computing Networking Basics Laptops Hardware Infrastructure

Job description

You will be part of a small, dedicated IT team responsible for supporting over 1,200 users and maintaining over 500 devices. The school offers an Outer London salary and excellent training opportunities, with a dedicated budget for you to pursue relevant technical certifications (e.g., CompTIA, Microsoft).

  • Supportive IT team with dedicated budget for technical certification CPD.

Requirements

  • Proven experience providing technical support (hardware, software, networking) in a professional environment.
  • Strong knowledge of Windows OS, Microsoft 365, and basic network troubleshooting.
  • Ability to diagnose and repair desktop PCs, laptops, and peripheral hardware.
  • Excellent customer service skills and ability to communicate technical issues clearly to non-technical staff.

Benefits & conditions

Paid to Outer London Support Staff Scale (Competitive)

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