IT Program Management Officer

Special Requirements: Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months of hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and/or termination of employment: Felony convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor convictions, an Open Arrest for any criminal offense (Felony or Misdemeanor), and family violence convictions.

General Purpose

Under administrative direction, manage the IT Project Management Office (PMO) and oversee the execution of the IT portfolio project management and governance framework.

Typical Duties

Critical project management on IT program initiatives. Involves: Facilitate intakes for new project requests, work with project sponsors, business stakeholders, and IT managers to ensure that business cases and project charters are appropriately documented and meet project standards. Execute IT projects through the project management framework to deliver business value. Use industry best practices to define and contribute to continuous process improvement within the IT PMO. Analyze project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects. Manage project risks and issues to implement risk mitigation plans.

Lead the project management teams. Involves: Accountable for the IT portfolio processes including IT planning, project methodology framework, and resource capacity management. Ensure project management standards and best practices are being executed across the IT project portfolio. Provide leadership and motivation to project team members throughout the project life cycle, and confer with project staff to outline work plan. Ensure that project goals are accomplished and in line with organization objectives. Direct and coordinate activities of project personnel to ensure project delivers on schedule and within budget. Evaluate projects to make certain project results meet the intended goal, satisfy quality standards, and meet stakeholder expectations. Identify ways to improve project outcomes.

Supervise assigned staff. Involves: schedule, assign, instruct in, guide and check work. Appraise employee performance and review evaluations by subordinates. Confer with department staff on system problems and corrective action and include other department personnel as needed. Provide for training, and development; enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Recommend hiring, termination, transfers, discipline, and other employee status changes.

MOS Codes: None

Education and Experience : Bachelor’s Degree or higher in Computer Science, Management Information Systems, Business Administration or related field and six (6) years performing progressively responsible project management of large-scale systems within an Information Technology (IT) environment, including two (2) years in a multiple-project supervisory capacity.

Licenses and Certificates : Texas Class “C” Driver’s License or equivalent issued by another state. Project Management Professional (PMP) certification from the Project Management Institute within 6 months of appointment.

• Competitive wages
• Pension Plans
• Medical, Dental and Vision Coverage
• Health Savings Account
• Paid Time Off and Paid Parental Leave
• Quality Training and Tuition Assistance Programs

Mission:

Deliver exceptional services to support a high quality of life and place for our community.

Vision:

Develop a vibrant regional economy, safe and beautiful neighborhoods and exceptional recreational, cultural and educational opportunities powered by a high performing government.

Located at the westernmost edge of Texas along the Rio Grande River, El Paso has long been recognized as one of the nation’s safest cities with a population of over 800,000. This thriving community is aptly referred to as the “Sun City” - a moniker derived from the 300+ days of sunshine experienced annually. El Paso, the largest Texas City on the U.S./Mexico border and the sixth largest city in Texas, is a dynamic and vibrant community whose location on the border provides the City with a culturally diverse population and a rich heritage that embraces the past while building for the future.

El Paso is filled with many attractions that residents and visitors enjoy alike. For sports enthusiasts, the City is home to The El Paso Chihuahuas, the Minor League baseball team and Triple-A affiliate of the San Diego Padres. El Paso is also home to Sun Bowl Stadium at UTEP where many events occur, including Division I college football games and other events, including the nationally televised Sun Bowl game held each year. UTEP is also the home of the legendary Don Haskins Center where Division I college basketball games are played. Residents and visitors may also take in an El Paso Locomotive FC soccer game or an El Paso Rhinos hockey game. Located in El Paso are amusement parks, water parks, state parks, museums, the El Paso Zoo and Botanical Gardens, and the El Paso Symphony Orchestra. At the heart of the City is the Franklin Mountains State Park, the largest urban state park in Texas.

Fort Bliss is the largest installation in the United States Army Forces Command and the second largest military installation in the Army overall with the largest being the adjacent White Sands Missile Range. Fort Bliss is an anchor of the local economy and its economic stability, as it is the single largest employer in the area supporting over 167,000 people with an annual economic contribution of over $25 billion. The City of El Paso strives to be the #1 City in America for Veterans to live. The City of El Paso has been recognized by the Texas Veterans Commission for its high Veteran Employment rate. The City government currently employs approximately 14% of veterans and has a Military and Veterans Affairs department.