Workday HCM Lead Consultant

This is a senior leadership role within a high-performing Product and Platform function, offering the chance to influence the strategic direction of Workday Human Capital Management across a complex, enterprise-scale environment. You’ll combine hands-on configuration expertise with technical leadership, stakeholder engagement and team development, ensuring the ongoing optimisation and support of critical HR systems.

Working within a collaborative multi-disciplinary team, you will act as the subject matter expert for Workday HCM, driving best practice, service excellence and continuous improvement while supporting a broad portfolio of HR and business stakeholders.

Key Responsibilities

• Provide technical and functional leadership across Workday HCM, including:

• Core HCM
• Organisations, Staffing Models and Job Architecture
• Business Process Framework
• Compensation, Absence, Talent and Performance

Lead complex requirements gathering and design workshops with business stakeholders.

Translate business needs into scalable and effective Workday solutions.

Oversee and assure Workday configuration, enhancements and change delivery.

Provide technical governance, peer reviews and design assurance across projects and BAU activities.

Manage and prioritise support workloads, ensuring service levels and performance targets are achieved.

Act as an escalation point for complex incidents, defects and operational issues.

Support release management, testing activities and regulatory updates.

Drive process optimisation and standardisation across HR operations.

Build strong relationships with senior stakeholders, suppliers and delivery partners.

Mentor, coach and support colleagues, helping develop capability across the wider Workday team.

You will be an experienced Workday professional with a strong blend of technical expertise, leadership capability and stakeholder management skills.

Essential Experience

• Significant experience in a senior Workday HCM configuration, implementation or support role.
• Deep understanding of end-to-end HR processes within large, complex organisations.
• Experience providing technical leadership, governance and assurance within ERP or SaaS environments.
• Strong background in translating business requirements into functional designs and system solutions.
• Experience mentoring, coaching or leading analysts, consultants or delivery teams.
• Excellent communication and stakeholder management skills.
• Experience working within Agile, SAFe or hybrid delivery environments.

Desirable Experience

• Experience within public sector, shared services or highly regulated environments.
• Knowledge of Workday Payroll and payroll integrations.
• Exposure to Workday reporting, analytics and integrations.
• Experience with Oracle E-Business Suite, Oracle Fusion or other enterprise ERP platforms.
• Relevant Workday certifications.