Salesforce Project Manager

OverviewIn this role you drive and oversee project delivery to meet defined objectives within time, cost, and quality constraints.You will coordinate with cross-functional teams, pre-sales activities, and client stakeholders to align on vision and expectations.You lead planning, risk mitigation, and governance while ensuring high-quality deliverables and customer satisfaction.The role offers exposure to Salesforce projects within a global CXM context and opportunities for professional growth.Compensaciones / BeneficiosPermanent contractFlexible ScheduleHome OfficeHealth insuranceProfessional developmentCertifications planResponsabilidadesSupport pre-sales tasks: solution design, estimation, planning, and assumptionsCommunicate client vision and expectations to the project teamAssign and supervise team tasks, vacations, and absencesManage progress to meet deadlines, scope, and budgetFacilitate change requests and inform on schedule and budget impactsProvide project visibility to client and CSM; lead follow-ups and steering committeesAlert operations to potential deviations; establish risk mitigation plansMonitor project documentation; ensure deliverables meet quality standardsLead project demos; resolve implementation issuesMaintain client relationships and drive customer satisfactionEnsure objectives are met; evaluate project outcomes and lessons learnedSend customer satisfaction surveysIdentify Up & Cross-Selling opportunitiesLead team retrospectives and drive internal improvementsSupport development, training, and supervision of the assigned teamRequisitos principales+5 years in Project Management leading Salesforce projects+3 years end-to-end CRM implementation experienceHands-on experience with Salesforce Service Cloud and Marketing CloudProven experience with Agile methodologies (SCRUM) and JiraProfessional proficiency in English (Medium-High level, fluent business communication)strong communicationstakeholder managementleadershipSalesforce Service CloudSalesforce Marketing CloudJira

Requisitos principales+5 years in Project Management leading Salesforce projects +3 years end-to-end CRM implementation experience Hands-on experience with Salesforce Service Cloud and Marketing Cloud Proven experience with Agile methodologies (SCRUM) and Jira Professional proficiency in English (Medium-High level, fluent business communication) strong communication stakeholder management leadership Salesforce Service Cloud Salesforce Marketing Cloud Jira