Technical Program Manager

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Technical Program Manager located in Littleton, MA.

Reporting to the Product Manager the Technical Program Manager will lead and work closely with a team of inter-disciplined engineers from understanding of customer requirements, to entire prototype/product development cycle, to deliver the prototype solution to the customer and validate the performance at customer application. Strong preference will be given to those with a proven track record of thermal fluid system development and strong problem-solving skills.

What a typical day looks like:

• Work with business and commercial leaders to fully understand customer requirements and translate into internal project plan including scope of work, objectives, deliverables, milestones, resource planning, scheduling, and cost estimate.
• Lead a cross-functional project team through the product and system development cycle from concept development, to prototyping and validation and work closely with engineering and manufacturing leaders to ensure on-time delivery of quality solutions to the customers
• Lead communication and technical exchange with customers, build and cultivate customer relationships
• Develop and own, initial product functional specs and ensure the final product meet or exceed the spec and customer expectations
• Lead technical problem solving and pull in cross functional team to provide innovative solutions
• Engage with external vendors to procure parts and hardware, form partnerships for new capabilities
• Actively manage product development stages and milestones
• Manage IP generation, protection and ensure product leadership during the development cycle
• Effectively document and communicate progress and results to leadership and to customers
• Ensure effective and efficient technology transfer to product engineering and manufacture teams for product launch
• Be intellectually curious, open to feedback and committed to ongoing professional development

• Bachelor (or higher) of Science (B.S. in mechanical or aerospace engineering) and 7+ years of work experience and 2+ years technical program/project management experience.
• Excellent first principles knowledge in mechanical engineering, fluid dynamics, thermodynamics, heat transfer and electrical engineering
• Track record of delivering complex technical solutions to customers with high quality and on schedule
• Strong R&D project management skills and communication skills
• Strong problem-solving and risk analysis skills
• Ability to develop thermal fluids system
• Must be able to lead customer interaction and relationship building
• Ability to balance and prioritize multiple simultaneous projects
• Ability to lead/work independently and lead small teams
• Prior experience in electronics or a hardware industry is preferred
• U.S. Citizenship is required

What you’ll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

At JetCool, a Flex company, we’re at the forefront of liquid cooling innovation, delivering advanced solutions that empower our partners in AI and high-performance computing. United by a shared purpose, our teams are pushing the limits of what’s possible and tackling complex challenges.

A career at JetCool offers the opportunity to make a real impact by helping build smarter, more sustainable data centers. Together, we’re not just advancing technology - we’re redefining cooling standards to create a more sustainable tomorrow.