Production Support / Systems Lead - Azure/.NET

Akaasa Technologies
Tulsa, OK, United States
22 days ago
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours

Tech stack

.NET Framework Application Performance Management Microsoft Azure C Sharp (Programming Language) Cloud Storage Continuous Integration Data Warehousing Issue Tracking Systems Power BI Enterprise Software Applications Software Troubleshooting Google Cloud Functions
+3 more
Cosmos DB Azure Synapse Analytics Servicenow

Job description

Our client is seeking a strong Production Support / Systems Lead Azure/.NET to support mission-critical enterprise applications in a 24x7 production support environment. The ideal candidate will have hands-on experience with Azure, .NET/C#, production support, troubleshooting, and ITIL-based support processes. This is a customer-facing role requiring regular interaction with clients, business users, and technical stakeholders. The candidate will be responsible for production issue triage, troubleshooting, root cause analysis, incident resolution, and minor configuration/code fixes to ensure continuous application availability., * Provide L1/L2 production support for Azure-based enterprise applications.

  • Troubleshoot Azure services including Function Apps, Storage Accounts, Service Bus, Application Insights, Synapse, and Cosmos DB.
  • Manage Service Bus Dead Letter Queues (DLQs), perform message replay, and troubleshoot message delivery issues.
  • Troubleshoot Azure DevOps pipeline issues, rerun failed deployments, and support CI/CD pipeline health.
  • Troubleshoot Power BI Gateway and configuration/connectivity issues.
  • Perform root cause analysis (RCA), document findings, and implement permanent fixes.
  • Write queries for Cosmos DB and Synapse Data Warehouse to troubleshoot application and data issues.
  • Troubleshoot pipeline failures using KSQL.
  • Perform minor configuration and code changes using .NET/C# within established guidelines.
  • Follow ITIL processes for incident, problem, and change management.
  • Use ServiceNow or similar ITSM tools for incident tracking and documentation.
  • Collaborate with clients, business users, developers, and onshore/offshore teams to resolve production issues.
  • Provide clear and timely communication to stakeholders during critical incidents.
  • Participate in a 24x7 support model and work assigned shifts as required., Ameristar Perimeter Security USA, an ASSA ABLOY branded company, is looking for a Lead Production. This position will be responsible for directing the safe and efficient operation …
  • 21 days ago, Job Description: Production Supervisor (2nd Shift) Location: Tulsa, OK Department: Operations Position Type: Full-Time, Exempt Shift: 2nd Shift Lead People. Drive Producti…
  • 19 days ago +

Requirements

  • Strong hands-on experience with Microsoft Azure and Azure-based applications.
  • Experience with Azure Function Apps, Storage Accounts, Service Bus, Application Insights, Synapse, and Cosmos DB.
  • Strong knowledge of .NET/C# and ability to make minor application fixes.
  • Experience with Azure DevOps and CI/CD pipelines.
  • Experience with ServiceNow or similar ITSM tools.
  • Experience supporting mission-critical applications in a 24x7 production environment.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Experience with Cosmos DB and Synapse Data Warehouse queries.
  • Knowledge of KSQL and Power BI Gateway troubleshooting.
  • Strong verbal and written communication skills.
  • Proven customer-facing and stakeholder-management experience.
  • Understanding of ITIL processes and production support methodologies.
  • Energy industry experience is a strong plus.

About the company

Valmont Industries

  • Tulsa, OK 801 N Xanthus Tulsa Oklahoma 74110-4949 Why Valmont We’re Here to Move the World Forward. Valmont impacts millions of people around the world every day, yet they might not re…

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