Azure AI Apps - Agents Developer Associate

Aviation Operations Leadership Mentorship CompTIA A+ Microsoft 365 Microsoft Azure Desktop Support Customer Service CompTIA Network+ Technical Support Help Desk Support CompTIA Security+ Device Management Project Management Business Valuation Jamf Certification Business Strategies Technical Leadership Technology Ecosystems CompTIA Certification Full Stack Development Operational Excellence Business Transformation Technical Subject Matter User Requirements Documents Kernel-Based Virtual Machine Troubleshooting (Problem Solving) Apple Certified Support Professional AVIXA Certified Technology Specialist Information Technology Infrastructure Library Microsoft Intune (Mobile Device Management Software), The client is seeking a highly skilled and service-oriented Senior Field Technician to provide Executive Concierge Support, Audio Visual (AV) and Conference Room Services, and advanced desktop support across the enterprise environment. This role serves as a technical subject matter expert (SME) and point of escalation for the Desktop Support team, ensuring high-quality service delivery and operational excellence. This role carries no formal supervisory authority, but serves as the technical leadership point for the team - providing escalation support, mentoring, and consistency of technical delivery across Client Services.

This is a high-visibility role: you’ll support the clinet’s Commissioners, Executive Leadership, and the COO on a recurring cadence; support both JAMF and Intune device management and devices end to end; keep our AV and conference room systems, including KVM matrix switching - running smoothly; and build the training and documentation that enables our team., Aviation Operations Leadership Mentorship CompTIA A+ Microsoft 365 Microsoft Azure Desktop Support Customer Service CompTIA Network+ Technical Support Help Desk Support CompTIA Security+ Device Management Project Management Business Valuation Jamf Certification Business Strategies Technical Leadership Technology Ecosystems CompTIA Certification Full Stack Development Operational Excellence Business Transformation Technical Subject Matter User Requirements Documents Kernel-Based Virtual Machine Troubleshooting (Problem Solving) Apple Certified Support Professional AVIXA Certified Technology Specialist Information Technology Infrastructure Library Microsoft Intune (Mobile Device Management Software) +0

Windows, Desktop, Imaging, Troubleshooting, Support, Customer service, Technical support, Office 365, Deployment, Service, Help desk support, Help desk, comptia, jamf, Windows,Desktop,Imaging,Troubleshooting,Support,Customer service,Technical support,Office 365,Deployment,Service,Help desk support,Help desk, Previous experience in the aviation or construction industry.

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Demonstrated knowledge and experience with cloud-based ecosystems such as Intune, Jamf, and Azure.

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Demonstrated experience soliciting and documenting user requirements.

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Demonstrated ability to analyze strategic business objectives and align those objectives with technologies and solutions.

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Knowledge of Project Management processes and methodologies.

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CompTIA A+ / Network+ / Security+

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JAMF Certified Associate - JAMF Pro - JAMF 100 - JAMF Certified Expert

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Apple Certified Support Professional (ACSP)

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Microsoft 365 Certified: M365 Fundamentals - Endpoint Administrator Associate - Azure Fundamentals

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ITIL v4 Foundation - ITIL Version 5 - ITIL 4 Managing Professional

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AVIXA CTS (Certified Technology Specialist) - Q-SYS Level 1 - Pexip Certified Technology Expert - Level 1 Fundamentals, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Multitasking Communication Prioritization Issue Tracking Detail Oriented Microsoft Excel Lifting Ability Medical Devices Customer Service Microsoft Office Computer Science Active Directory Business Systems Microsoft Outlook Help Desk Support Business Valuation Microsoft PowerPoint Microsoft Windows 10 Production Equipment Organizational Skills Full Stack Development Operational Excellence, Triage Editing Research Operations Multitasking Communication Prioritization Issue Tracking Detail Oriented Microsoft Excel Lifting Ability Desktop Support Medical Devices Microsoft Office Computer Science Active Directory Business Systems Operating Systems Microsoft Outlook Help Desk Support Computer Hardware Personal Computers Technical Services Business Valuation Microsoft PowerPoint Production Equipment Organizational Skills Full Stack Development Operational Excellence Artificial Intelligence Network Troubleshooting Business Transformation Quality Management Systems Enterprise Resource Planning Customer Relationship Management +0

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.