Project Change Delivery Manager

Role: Project and Change Delivery Manager, * This is an exciting time at the Office of the Public Guardian (OPG), as we transform how we deliver our statutory services and ensure that we are fit for the future. As Project and Change Delivery Manager, you will be a flexible delivery resource within the Transformation Directorate, helping to progress a varied range of priority projects and change initiatives

• If successful, you could manage a defined project, lead a change workstream, coordinate several smaller priorities or provide focused delivery support where additional capacity is needed. You will bring structure and pace to the work by clarifying outcomes, developing proportionate plans, coordinating activity and helping teams implement change successfully.
• The work will vary according to organisational need, and you may move between assignments as priorities change. Some assignments will require project management skills, while others may focus more heavily on change delivery, implementation, service improvement or coordinating a short piece of priority work. You will work with project leads, operational colleagues and subject-matter experts to agree the right approach and see activity through to completion., * Flexible delivery - Manage a defined project, lead a change workstream, coordinate several smaller priorities or undertake a focused piece of delivery work, adapting the approach to the assignment.
• Planning - Develop and maintain clear delivery plans, milestones, actions and responsibilities, updating them as circumstances change.
• Change implementation - Work with colleagues to understand impacts, coordinate engagement and implementation activity, and support readiness for new processes or ways of working.
• Team coordination - Coordinate the contributions of project team members and subject-matter experts, clarify actions and follow up progress.
• Stakeholder engagement - Build effective working relationships, communicate plans and progress clearly, and involve the right people in delivery and change activity.
• Governance and reporting - Maintain proportionate project controls and provide clear progress reports, escalating decisions or concerns when needed.
• Risks and issues - Identify and monitor risks, issues and dependencies, agree practical mitigating actions and escalate matters outside your authority.
• Resources - Coordinate available people and specialist input, highlight resource pressures and support the project lead or sponsor with budget monitoring where required.
• Outcomes - Track delivery of agreed outputs and contribute to monitoring whether the change is achieving its intended outcomes.
• Continuous improvement - Capture lessons, act on feedback and share practical improvements with colleagues.

Agreed Expectations

The successful candidate will be expected to work from their base location (This will be your closest MoJ National Hub) on a weekly basis in line with current Civil Service requirements, outside of any reasonable adjustments., * A CV and detailing your career history. CV’s will be assessed against the essential & desirable skills above (no more than two pages).

• Statement of Suitability of no more than 1000 words, to demonstrate your experience against the essential skills required for this role.

In the event that we receive a large number of applications, we will conduct an initial sift based on the lead criteria:

• Experience of delivering projects, change initiatives or defined pieces of priority work, including planning activity, coordinating others, monitoring progress and balancing competing demands.

Interview Process

If you are successful at sift, you will be invited to an interview which will use the Civil Service Success Profiles. At interview, candidates should expect questions on:

• Strengths relevant to the role
• The following Behaviours at Level 3:
• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace
• Leadership

All interviews will be held remotely via MS Teams.

Feedback will only be provided if you attend an interview., The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity).

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy., Guidance for the Statement of Suitability This recruitment will follow the Civil Service Success Profile process. Candidates will be expected to complete the following as part of the application:

• A CV and detailing your career history. CV’s will be assessed against the essential & desirable skills above (no more than two pages).
• Statement of Suitability of no more than 1000 words, to demonstrate your experience against the essential skills required for this role.

In the event that we receive a large number of applications, we will conduct an initial sift based on the lead criteria:

• Experience of delivering projects, change initiatives or defined pieces of priority work, including planning activity, coordinating others, monitoring progress and balancing competing demands. Evidence of Experience CV or Work History, Statement of Suitability

Interview stage assessments

Interview Dates To be confirmed Behaviours Making Effective Decisions Communicating and Influencing Delivering at Pace Leadership Strengths Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here. Level of security checks required Baseline Personnal Security Standard (BPSS)

• Experience of delivering projects, change initiatives or defined pieces of priority work, including planning activity, coordinating others, monitoring progress and balancing competing demands (Lead criterion).
• Experience of using project delivery methods and controls, including plans, milestones, risks, issues, actions and reporting.
• Experience of supporting the delivery of organisational or operational change, including engaging colleagues, understanding impacts and helping to implement new ways of working.
• Ability to coordinate contributions from a range of colleagues, maintain momentum and follow through on agreed actions.
• Good stakeholder management and communication skills, with the ability to explain project information clearly and build effective working relationships.
• Ability to identify delivery risks and issues, take practical action and escalate appropriately.
• Ability to organise your own workload, adapt to changing priorities and work effectively across more than one area.

Desirable Skills

The criteria below are desirable only. They will not ordinarily be assessed during the recruitment process but may be used to distinguish between candidates with tied scores.

• A recognised project delivery or change management qualification, such as APM Project Management Qualification, PRINCE2 Practitioner, Agile project delivery or a recognised change management qualification.
• Experience of delivering service improvement or organisational change in a complex operational environment.
• Experience of using waterfall, agile or hybrid delivery approaches.
• Experience of supporting benefits tracking, implementation planning or project assurance.

The national salary range is £42,914 - £46,182, London salary range is £49,325 - £53,081. Your salary will be dependent on your base location, Salary: The national salary range is £42,914 - £46,182 London salary range is £49,325- £53,081 Your salary will be dependent on your base location., The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Transformative Business Services (0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
• To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
• To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005.

OPG is responsible for registering lasting powers of attorney (LPA) and enduring powers of attorney (EPA) and supervising deputies who are appointed by the Court of Protection.

OPG is a fantastic place to work offering a range of development opportunities. The OPG is a disability confident employer and is committed to developing a supportive and inclusive environment that reflects the diverse community we serve.

OPG is currently delivering an ambitious transformation programme. This will change the way we provide services and help us meet the growing needs of our users, partners and our stakeholders. It will make sure our users experience a better level of support and will help us to respond to the changing needs of society. Transformation will ensure we can better support adults at risk and create high-quality services that are accessible and affordable., The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The “Making the Civil Service a Great Place to work for veterans” initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans