IT Technician

Due to new business premises, our expanding workload, and a change in our working practices we have new opportunities within Healix International for a Junior IT Technician. This role would suit candidates who are seeking to continue their IT development within a busy environment. On going training will be provided

• Intermediate IT Support relating to technical issues
• Intermediate technical support at the network level: including Cabling
• Onsite Support when required
• Installation work including PC, routers, printers and AV deployments
• Assisting Senior engineer on Projects
• Ability to work in a team and communicate effectively
• Work with the Senior members and Managers to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently
• Basic understanding of servers
• Excellent Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care
• Diagnosis skills of technical issues
• Ability to multi-task and adapt to changes quickly
• Technical awareness: ability to match resources to technical issues appropriately
• Sense of urgency when required
• Service awareness of all organisation’s key IT services for which support is being provided
• Understanding of support tools, techniques and how technology is used to provide IT services
• Self-motivated with the ability to work in a fast moving environment

upto £20k