Technical Support Engineer - West Yorkshire

• Provide technical support to clients, troubleshooting IT issues across various hardware and software systems
• Resolving incidents and service requests in a timely manner
• Working with both internal and external teams to diagnose and resolve technical problems

• Previous experience within an IT Support setting
• Windows OS, Active Directory and Office 365
• Familiarisation with Networking principles (TCP/IP, DNS, DHCP)
• Proficiency in diagnosing and troubleshooting hardware and software issues
• Providing excellent customer service, whether remote or face-to-face

If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join a growing company that values its employees and provides a platform for professional growth.

• Competitive Salary Package
• Comprehensive Benefits Package
• Exciting Career Growth Opportunities
• Collaborative and Dynamic Work Environment