iTrent Specialist System Administrator

We’re looking for an experienced and passionate iTrent Specialist System Administrator to join our HR Systems & Insights Team on a 27-month fixed-term contract. This is an exciting opportunity to take ownership of one of our most important business systems and play a key role in maximising its value across the organisation. If you’re someone who enjoys unlocking the full potential of technology, turning business needs into practical solutions, and driving continuous improvement, we’d love to hear from you. About the Team The HR Systems & Insights Team is at the centre of Change Grow Live’s people technology, data and reporting services. We partner closely with colleagues across the organisation to ensure our systems support exceptional colleague experiences and effective business processes. Working collaboratively with People Services, Digital and Finance teams, including Payroll, we deliver system support, data quality, reporting, governance and continuous improvement initiatives that help the organisation make informed decisions and operate efficiently. Our team combines technical expertise, customer focus and innovation to ensure our people systems continue to evolve alongside the needs of the organisation. About the Role Over the last 18 months, Change Grow Live has successfully implemented MHR iTrent, delivering significant improvements to our payroll processes and providing a strong foundation for the future. Now we’re ready for the next stage of our journey. As our iTrent Specialist System Administrator, you’ll support the optimisation and development of iTrent, helping us unlock the wider benefits of the platform across Human Resources and People Services. You’ll work with stakeholders across the business to identify opportunities for improvement, streamline processes, enhance user experiences and ensure we’re making the most of the system’s capabilities. This is a highly visible role that offers the opportunity to influence how people technology supports colleagues across Change Grow Live. Responsibilities: What You’ll Be Doing

• Acting as the subject matter expert for the iTrent platform

• Leading the ongoing optimisation, configuration and enhancement of iTrent functionality

• Identifying opportunities to improve HR processes through system development and automation

• Working closely with People Services, Digital, Finance and Payroll colleagues to deliver business improvements

• Managing system administration, security roles, workflows and organisational structures

• Supporting system upgrades, testing activities and new module implementations

• Investigating and resolving complex system issues

• Ensuring data integrity, governance and compliance across the platform

• Developing user guidance, training materials and support resources

• Building strong relationships with key stakeholders to understand current and future requirements

• Supporting the delivery of the HR Systems and Insights roadmap, Most importantly, you’ll be excited by the opportunity to help shape the future of our people systems and contribute to meaningful organisational change. Why This Role Matters This is more than a system administration role. The successful implementation of iTrent has already transformed payroll operations and provided a robust platform for future development. Your role will be pivotal in helping Change Grow Live realise the next phase of benefits by improving HR processes, increasing efficiency, enhancing self-service capabilities and creating a better experience for colleagues, managers and volunteers across the organisation. You’ll have the opportunity to make a lasting impact on how people technology supports our mission and the people who deliver it every day. Working Arrangements This role is remote based, providing flexibility and autonomy in how you work. However, applicants must be able to travel where required to one of our regional bases of Brighton, London, Manchester and Leeds, as occasional travel for team meetings, workshops, training and stakeholder engagement may be required.

We’re looking for someone who combines strong technical expertise with a passion for improving user experiences and business outcomes. You will ideally have:

• Significant experience administering and configuring MHR iTrent

• Strong understanding of HR and Payroll processes

• Experience delivering system improvements, optimisation projects or new functionality

• Excellent analytical and problem-solving skills

• Experience working with complex organisational structures, workflows and security models

• Knowledge of data quality, governance and reporting principles

• Strong stakeholder management and communication skills

• The ability to translate business requirements into practical system solutions

• A proactive approach and a genuine enthusiasm for continuous improvement, This is an exciting opportunity to play a leading role in the evolution of our people systems and help shape the future of HR technology at Change Grow Live. If you’re an experienced iTrent professional who thrives on optimisation, collaboration and continuous improvement, we’d love to hear from you.

We know that when our people thrive, our organisation thrives too. That’s why we offer:

• 25 days annual leave (plus bank holidays), increasing annually to 30 days

• A paid weekly Wellness Hour

• Access to our wellbeing hub and Employee Assistance Programme

• Contributory pension scheme

• A wide range of employee benefits and discounts

• Learning, development and progression opportunities

• A supportive and values-led environment where people are encouraged to grow and succeed

Our Commitment to Our People We’re committed to creating an environment where everyone can do their best work and feel they belong. We do this by:

• Creating the conditions for success for all colleagues and volunteers

• Working together to deliver high-quality learning and organisational development

• Building an inclusive culture where every voice is valued

• Investing in the development and wellbeing of our people

• Encouraging innovation, curiosity and continuous improvement