Senior Director, Network Services

The Senior Director of Network Services leads the strategy, architecture, engineering, and delivery of enterprise network services across the organization’s hospital and corporate locations. The Senior Director establishes the technical vision and standards for wide area, local area, wireless, and software-defined networks; directs network segmentation and connectivity for clinical and administrative systems; and ensures network services are secure, resilient, scalable, and reliable. This role leads network transformation initiatives and partners with clinical, security, infrastructure, and facility leaders to support enterprise operations., * Defines and owns the enterprise network architecture strategy for wide area, local area, wireless, software-defined, and network security segmentation technologies.

• Leads the enterprise software-defined wide area network transformation, including underlay and overlay design, site sequencing, testing, migration, and deployment across the hospital portfolio.
• Designs and enforces network segmentation and virtual local area network standards that protect sensitive information and support HIPAA, HITECH, and internal security requirements.
• Partners with clinical technology and application teams to prioritize network performance and quality of service for electronic health records, unified communications, and other mission-critical systems.
• Develops and maintains network standards, reference architectures, technical documentation, and lifecycle plans for routing, switching, wireless, and software-defined network platforms.
• Establishes network monitoring, incident response, capacity planning, disaster recovery, and business continuity practices for enterprise network services.
• Manages network circuit, platform, equipment, and service-provider relationships; negotiates contracts and service-level agreements and directs escalations.
• Builds and leads the network engineering and operations team; establishes accountabilities and provides technical direction, coaching, development, and performance management.
• Collaborates with cybersecurity, infrastructure, clinical technology, application, and facility teams to align network services with operational and security priorities.
• Develops capital and operating budgets, investment roadmaps, and business cases for network infrastructure and service improvements.
• Presents network strategy, performance, risks, investment needs, and transformation progress to executive leadership and other stakeholders.
• Directs network due diligence, transition planning, and technical onboarding for acquisitions and newly affiliated facilities.
• Maintains compliance with HIPAA, HITECH, and organizational security policies across network environments.

• Communicator
• Creative
• Deadline-oriented
• Goal-oriented
• Problem-solver
• Strategic, * Expert knowledge of enterprise network architecture and engineering, including wide area, local area, wireless, routing, switching, and software-defined network technologies.
• Advanced knowledge of network segmentation, virtual local area networks, access controls, and secure connectivity in distributed environments.
• Knowledge of quality-of-service design and network dependencies for electronic health records, Microsoft 365, Microsoft Teams, unified communications, and other critical applications.
• Knowledge of network monitoring, capacity management, incident response, disaster recovery, business continuity, and service reliability practices.
• Working knowledge of HIPAA, HITECH, and security requirements applicable to healthcare networks and protected health information.
• Ability to develop network standards, reference architectures, lifecycle plans, transformation roadmaps, budgets, and business cases.
• Ability to evaluate complex technical alternatives and translate network decisions, risks, costs, and performance implications for executive and nontechnical audiences.
• Ability to lead and develop network engineering and operations professionals across a geographically dispersed organization.
• Ability to manage telecommunications carriers, technology vendors, contracts, service-level agreements, escalations, and competing priorities.
• Ability to collaborate effectively with clinical, cybersecurity, infrastructure, application, and facility stakeholders during planning, implementation, and service restoration., * Bachelor’s Degree in Computer Science, Information Technology, or a related field (Preferred) Or
• Other: An equivalent combination of relevant education and professional experience in lieu of the degree requirement (May be Considered)

Licenses/Certifications

• Other: Current Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE), or relevant software-defined wide area network vendor certification Upon Hire (Preferred), * 7-9 years progressive experience in enterprise network architecture and engineering, including experience in a leadership capacity (Required)
• Prior Experience hands-on experience with software-defined wide area network technologies, enterprise routing and switching, wireless networks, and network segmentation (Required)
• Prior Experience designing and operating networks in a complex, multi-site, distributed organization (Required)
• Prior Experience supporting Microsoft 365, Microsoft Teams, unified communications, and other network-dependent enterprise applications (Required)
• Prior Experience managing network vendors, telecommunications carriers, contracts, service-level agreements, and service providers (Required)
• Prior Experience in healthcare or another highly regulated, multi-location organization (Preferred)
• Prior Experience supporting electronic health record platforms and collaborating with cybersecurity teams on network security, incident response, or threat detection (Preferred)
• Prior Experience with network due diligence and integration associated with mergers and acquisitions (Preferred)

• Career Development We support growth and development for all our employees through various means and in programs designed to foster inclusion.

• Healthcare Your health is important to us. We offer a comprehensive benefits program and resources to support healthy lifestyles for you and your family.

• Retirement Plan Employees can contribute to their retirement with plans that allow for pre-tax or after-tax contributions through payroll deductions.

• Paid Time Off With paid holidays and PTO, you are encouraged to take the time you need to relax and recharge with family and friends.

• Work-Life Balance Work-life balance is not just a perk, it is encouraged. We believe that our employees work their best when they’re allowed to be their best selves in and out of the office.

• Miscellaneous Benefits Whether you’re looking for pet insurance, identity theft protection, or select discounts from hundreds of local and national merchants, we have a variety of benefits that help provide peace of mind.

ScionHealth strives to provide quality-driven, patient-centered acute and post-acute hospital solutions. The health system is focused on driving innovation, serving its communities, and investing in people and technology to deliver compassionate patient care and excellent health outcomes. Based in Louisville, ScionHealth operates 79 hospital campuses in 25 states - 61 long-term acute care hospitals and 18 community hospital campuses and associated health systems., * Driven by quality: We believe that if we focus on delivering quality care, exceeding expectations related to customer service and supporting our people, our business results will follow.

• We equip our hospitals and our people with the resources, technology and expertise they need to deliver the best possible care to patients.
• We’re always looking to find better ways to support caregivers by improving what we do, sharing best practices, and responding to the changing needs of our people and the patients they serve., At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.