Expert Systems Engineer
MédiSolution
United States
14 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
Tech stack
.NET Framework
Cloud Computing
Databases
Data Infrastructure
Expert Systems
Monitoring of Systems
Microsoft SQL Server
Power BI
Scripting
Information Technology
Restful APIs
Appdynamics
+1 more
Databricks
Job description
- Manage, monitor, maintain, and support infrastructure and application environments.
- Install, configure, upgrade, and troubleshoot hardware, software, operating systems, databases, and applications.
- Partner with Operations on patches, updates, antivirus, maintenance, and system health.
- Monitor system performance, conduct health checks, and support capacity planning and optimization.
- Identify root causes of recurring issues and implement solutions to prevent reoccurrence.
- Ensure technical deliverables meet quality standards and required peer/stakeholder reviews are completed.
- Own assigned projects and tasks, communicate progress and risks, and proactively escalate scope or schedule concerns.
- Serve as a primary technical resource in project meetings and drive technical initiatives to successful completion.
- Work directly with clients and internal stakeholders, including presenting technical information to groups and executive-level audiences.
- Standardize and automate processes and monitoring using scripting and automation technologies.
- Follow change management procedures and maintain technical and system design documentation.
- Document issues and resolutions and contribute to continuous process and technical improvement.
Requirements
- 5-7 years of relevant experience, including 2-3 years at a senior level or equivalent.
- Strong experience with SQL Server, Power BI, and Databricks.
- Experience supporting production infrastructure and troubleshooting complex technical issues.
- Strong understanding of systems, databases, applications, monitoring, and performance management.
- Excellent verbal and written communication skills with the ability to present technical information clearly to technical and non-technical audiences, including executives.
- Comfortable working directly with clients and cross-functional teams.
- Strong problem-solving, analytical, organizational, and decision-making skills.
- Experience with scripting, automation, technical documentation, and change management., * Healthcare technology or hospital IT experience.
- Development experience with .NET and REST APIs.
- Experience with AppDynamics, LogicMonitor, or other monitoring/observability platforms.
- Experience with OpenTelemetry.
- Cloud infrastructure or modern data platform experience.
- Relevant certifications such as GIAC, ITIL, or MCSE.
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