Network Technician - Cisco Voice

Mavensoft Technologies
Denver, CO, United States
9 days ago
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Starter
Working hours
Regular working hours

Tech stack

VoIP Spreadsheets Information Systems Computer Networks Networking Hardware Cisco WebEx Wireless Networks Network Switches Computer Network Operations Information Technology Cisco Servicenow

Job description

Seeking an entry-level Network Technician / VoIP Engineer to provide technical support for voice, video, data, and wireless network infrastructure. The role will support network operations, maintenance, equipment installation, troubleshooting, and project activities across multiple locations. Scope of Services The contractor shall perform the following duties and responsibilities: * Review and validate incoming ServiceNow tickets, obtaining missing or required information as necessary.

  • Assign tickets to appropriate technical staff.
  • Maintain and verify accurate system records.
  • Manage Cisco WebEx configurations via Kurmi, including password resets, voicemail resets, and name changes.
  • Perform onsite telecommunications installations within a 50-mile radius of 1575 Sherman.
  • Install and configure voice jumpers.
  • Troubleshoot analog line issues and copper cabling infrastructure.
  • Assist technical staff with day-to-day telephony tasks, such as phone relocation and installation.
  • Inventory phones and network switches, documenting details in a spreadsheet for decommissioning or surplus processes.

Operating and Maintenance (O&M) Support Models The project will follow the OIT Support Model as defined below: Model, * Install network hardware components and cables.

  • Configure network software.
  • Identify and eliminate bottlenecks to ensure long-term network efficiency.
  • Troubleshoot and resolve network issues.
  • Ensure the network operates securely, Job Title: Network Technician - Cisco Voice Location: Denver, CO - Hybrid W2 ( Local candidates only) Duration: 10 months (MST) Job Description: Seeking an entry-level Network …
  • 6 hours ago

Requirements

  • Degree in Computer Science, Information Systems, or a related field.
  • Certified network professional accreditation.
  • Strong diagnostic and problem-solving skills., Qualifications Degree in Computer Science, Information Systems, or related field. Certified network professional accreditation. Strong diagnostic and problem-solving skills. …

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