ERP Business Analyst (D365 Finance)

A retail organisation is migrating from a legacy Microsoft Dynamics AX platform to Dynamics 365 Finance. The core requirements have already been established and an implementation partner is in place. They now need an experienced Business Analyst to work between the finance teams and the SI, ensuring the agreed requirements are understood, translated correctly and delivered effectively.

The Role

You will represent the business throughout the implementation, working closely with finance stakeholders, the Project Manager and the implementation partner. Although the project has moved beyond initial requirements gathering, you will need to validate processes, clarify detail, identify gaps and support the business through testing and implementation.

Main Responsibilities

• Act as the link between finance stakeholders and the D365 implementation partner
• Validate existing requirements and ensure they are clearly understood
• Map current and future-state finance processes
• Translate business needs into clear functional requirements and user stories
• Identify gaps, risks and areas requiring further clarification
• Support solution design workshops and challenge proposed approaches where needed
• Document processes, decisions, requirements and acceptance criteria
• Coordinate and support UAT, including test scenarios, defect management and sign-off
• Assist with data migration, business readiness, training and go-live activities
• Keep stakeholders informed and ensure actions are followed through

• Strong Business Analyst experience on Dynamics 365 Finance implementations
• Good understanding of core finance processes and their configuration within D365
• Experience working client-side alongside a systems implementation partner
• Strong process mapping, requirements validation and documentation skills
• Experience supporting UAT, defect resolution and business sign-off
• Confident working with finance teams, technical specialists and senior stakeholders
• Hands-on, pragmatic and comfortable working within a fast-moving implementation

Desirable

• Previous experience within retail or another multi-site organisation
• Experience migrating from Microsoft Dynamics AX to D365
• Knowledge of data migration, reporting, integrations or change readiness
• Experience supporting a D365 Finance implementation through to go-live