Salesforce Functional Lead

Responsibilities Deeply understand our business model, technology stack, and team workflows to lead and drive Fever’s internal Salesforce development and optimization projects Partner with business stakeholders to analyze, document, and improve processes across Sales, Operations, Billing, Legal, Operations, and Customer Service Design and implement scalable Salesforce CRM-based solutions, focusing on functional design, advanced configuration, and collaboration with technical teams for Apex and Lightning Web Components development Translate business requirements into clear user stories, functional specifications, and solution designs Lead end-to-end Salesforce initiatives including requirements gathering, solution design, configuration, testing, deployment, and post-release support Stay up to date with Salesforce releases and industry best practices, proactively identifying opportunities for optimization and innovation Act as a subject matter expert (SME), coaching colleagues and championing Salesforce best practices across the organization Display strong leadership, stakeholder management, and communication skills, ensuring alignment across multiple departments Qualifications Bachelor’s degree in Engineering 4+ years of hands-on functional experience with the Salesforce Platform, ideally in a consulting or product ownership capacity Proven track record of leading Salesforce projects, from requirements gathering to go-live and adoption Strong expertise in Salesforce Sales Cloud, Service Cloud, and advanced configuration (Flows, Validation Rules, Process Automation) Familiarity with Apex, SOQL, and Lightning Web Components; ability to collaborate effectively with developers Solid understanding of business processes across sales

championing Salesforce best practices across the organization Display strong leadership, stakeholder management, and communication skills, ensuring alignment across multiple departments Qualifications Bachelor’s degree in Engineering 4+ years of hands-on functional experience with the Salesforce Platform, ideally in a consulting or product ownership capacity Proven track record of leading Salesforce projects, from requirements gathering to go-live and adoption Strong expertise in Salesforce Sales Cloud, Service Cloud, and advanced configuration (Flows, Validation Rules, Process Automation) Familiarity with Apex, SOQL, and Lightning Web Components; ability to collaborate effectively with developers Solid understanding of business processes across sales