Implementation Specialist

Love technology, training, and helping teams embrace change? We’re partnering with a well-established industry leader to find an Implementation Specialist who thrives on organization, communication, and making complex projects run seamlessly. This 6-month contract-to-hire opportunity offers the chance to play a critical role in software rollouts, system implementations, new location openings, and acquisition integrations across a growing organization.

If you’re someone who enjoys coordinating moving parts, working directly with end users, creating engaging training experiences, and ensuring successful technology adoption, this could be the perfect next step in your career. You’ll work closely with IT development, training, and support teams to deliver impactful solutions that help drive business success across the organization.

This is not a desk-only role. You’ll have the opportunity to travel extensively throughout the United States, partnering with teams on-site during critical implementation events, training initiatives, new facility openings, and system rollouts. For professionals who enjoy building relationships, experiencing different locations, and seeing projects through from planning to execution, this role offers a unique blend of technology, training, and travel., * Manage the implementation process for multiple assigned projects. Projects may include software or procedural rollouts; new location openings, closures or mergers; and new company acquisitions.

• Act as the primary interface between the IT Department and the various field organizations for assigned projects.
• Coordinate IT and other CED Service Center resources to achieve project objectives.
• Identify and analyze implementation or training project requirements to define project scope, requirements and deliverables.
• Provide training and end-user support during and after the implementation process.
• Designs, develops and presents instructor-led training in-person or via Webinars
• Share and communicate best practices to CED Service Center groups and field resources.
• Assist the Help Desk to develop and maintain Knowledgebase articles.
• Organize multiple work tasks and prioritize them to meet specific deadlines.
• Analyzes business problems and proposes manual and/or data processing solutions.
• Travels as necessary; must be able to work occasional weekends.
• Performs other tasks assigned.

• Bachelors’ degree with major work in business administration, education, computer sciences, or a similar business-related field.
• At least three years full-time employment working in a related area.
• Must be able to analyze business process and procedures, and software applications to identify key training points and develop training programs to support them.
• Proficient with Microsoft Office Suite (Excel, Work, PowerPoint, Outlook); advanced experience with MS Excel is required.
• Excellent verbal and written communication skills and listening skills.
• Must be able to demonstrate experience in persuading and motivating others. Exercises tact, sound judgment and self-discipline.
• Excellent organizational and administrative skills.
• Experience in developing training materials and presenting training to small groups.
• Ability to travel for extended periods of time and on short notice.
• Ability to pick up 45 pounds.
• Ability to travel via aircraft.
• On occasion, must be able to travel and work on weekends.

Preferred Qualifications:

• Work experience includes complex scheduling responsibilities. Must have experience applying project management methods and techniques to developing schedules.
• Has knowledge of commonly-used training concepts, practices, and procedures.
• Proficient using MS Project application.

• This position operates in a professional office environment, which may require sitting for extended periods.
• Occasional travel to U.S. warehouse facilities, Estimated Min Rate: $28.00 Estimated Max Rate: $36.00

What’s In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities