BMC Helix Remedyforce Administrator / Consultant - AI & SLA Configuration

ICONMA LLC
Hooksett, NH, United States
13 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Regular working hours

Tech stack

Artificial Intelligence Automation of Tests

Job description

  • Performs routine lab tests under the guidance of Medical Technologists and Laboratory Supervisor. Sets up and monitors automated test procedures.
  • Performs manual procedures requiring judgment.
  • Uses pre-calibrated and/or automated devices.
  • Follow the laboratory’s procedures for specimen handling and processing, test analyses, reporting and maintaining records of patient test result;
  • Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens;
  • Analyze specimens using approved testing procedures (see department SOPs).
  • Review and release test results.
  • Follow CLIA, HIPAA, OSHA, and safety guidelines as described in their respective guidelines.
  • Adhere to the laboratory’s quality control policies, document all quality control activities, instrument and procedural calibrations and all maintenance performed;
  • Follow the laboratory’s established policies and procedures whenever test systems are not within the laboratory’s established acceptable levels of performance.
  • Identify problems that may adversely affect test performance or reporting of test results, correct the problems encountered or immediately notify the senior technologist or supervisor.
  • Document all corrective actions taken when test systems deviate from the laboratory’s established performance specifications.
  • Follow department Cos procedure in reporting critical results to clients.
  • If applicable, answer questions from customers or other lab personnel.
  • Maintain complete records of all testing performed on-site.
  • Maintain general appearance of the department.
  • Make sure reagents/test kits have received dates, expiration dates, and if applicable opened dates.
  • Review/train on new procedures.
  • Attend monthly department and any additional training/educational meetings.
  • Participate in all applicable safety training sessions.
  • May perform some moderate-complexity testing with specific on-site training provided.
  • Perform other duties as directed by supervisor.
  • This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.

Requirements

  • BS/BA in Chemistry or Biology, or Associates degree in a Laboratory Science or Medical Technology or Work Experience: 1 - 3 year Clinical experience preferred.
  • State of credentials licenses required: MLS/MT Certification
  • Must have the ability to establish work priorities and handle several procedures simultaneously.
  • Must interact with other departments.
  • Contact with clients may be required, good customer service skills important.
  • Must protect patient confidentiality at all times.

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