IT Configuration Technician

We are currently recruiting for a Configuration Technician (L2) on behalf of a leading IT services provider based in Milton Keynes. This is an excellent opportunity for someone with previous IT, EPOS, hardware configuration or deployment experience to join a busy operation supporting large-scale hospitality and retail projects.

This is a hands-on, warehouse-based position involving the configuration, testing and preparation of IT equipment for deployment throughout the UK.

Key Responsibilities

• Configure and test a wide range of IT hardware including laptops, tablets, servers, switches, routers, tills, kiosks and customer order displays.

• Diagnose and troubleshoot hardware and software issues.
• Carry out quality checks to ensure all equipment meets client specifications.
• Prepare equipment for dispatch, including packaging and shrink-wrapping.
• Pick and prepare orders from the warehouse for project deployment.
• Load, unload and move IT equipment and pallets within the warehouse environment.
• Assist with hardware cleaning, maintenance and equipment evaluations.
• Manage workloads to meet project deadlines and schedules.

Important Information About The Working Environment

This role is based within a busy warehouse and refurbishment operation and applicants should be aware that:

• The role can be physically demanding.

• Regular lifting, moving and handling of IT equipment is required.
• Duties may include loading, unloading, wrapping and moving pallets.
• Candidates will be required to stand and walk for extended periods throughout the day.
• There is a significant amount of manual handling involved.
• The warehouse environment can be dusty at times due to the nature of the operation.
• Suitable safety footwear must be worn.

• Previous experience in IT configuration, deployment, EPOS, staging or hardware build environments.

• Good understanding of Windows operating systems and Microsoft Office.
• Experience working with networking equipment and IT hardware.
• Strong attention to detail and quality standards.
• Able to work efficiently within a fast-paced warehouse environment.
• Good communication skills and ability to work as part of a team.
• IT qualification (A-Level, College Course, BTEC or equivalent) advantageous.