IT Technician

• To act as a member of a team covering WMC main sites to support and maintain the IT infrastructure including college phone systems.
• To take the lead for outreach support covering IT support particularly at the remote sites.
• To provide support to staff in the configuration of mobile technologies (i.e. iPads, iPods, Android devices and other electronic tablets)
• To ensure high consistency across all sites, and to contribute to the team SAR.
• To monitor the IT call logger, take jobs in a timely manner and work to completion as efficiently as possible
• To use Microsoft System Centre Configuration Manager to support the requirements of network users
• To provide technical support for the appropriate teaching areas, including the provision of specialist IT and Audio Visual Communications resources for demonstrations and curriculum requirements.

• GCSE/Level 2 qualification in Maths and English.
• Have an in-depth knowledge of Microsoft Operating Systems, with relevant Microsoft hardware support qualifications (MCDST, MCP or equivalent) or being prepared to work to such a qualification.
• Have worked in a team environment, but capable of working individually and taking sole responsibility for projects.
• Be familiar with the operation and maintenance of a modern personal computer system.
• Have knowledge and preferably experience of software management systems.
• Have a knowledge of stock control and booking procedures.
• Have experience working with various software applications.

We are looking for an IT Technician to join our team. This is a 35 hours per week, full-time, permanent role offering a salary of £25,654 to £26,422 per annum.

Why Join Us?

At Wirral Metropolitan College our purpose is to provide inclusive, highest - quality education and training opportunities to meet the aspirations of students and the need of the local community.

To achieve our purpose, we live our values; We are Ambitious, We are Resilient, We are Inclusive, We are Empowering, We are Accountable., * Outstanding facilities in state of-the-art environments

• Enhanced annual leave entitlement
• Enhanced family friendly policies and leave
• DBS checks completed and paid for by the employer
• Company is committed to CPD
• Flexible approach to work
• Excellent employer contribution rates into a local government pension scheme
• Access to free car parking (subject to availability)