ServiceNow Certified System Administrator

CareerCircle
Leawood, KS, United States
5 days ago
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
0 years minimum
Compensation
$104,000.0 - $172,432.0
Working hours
Regular working hours

Tech stack

Agile Methodology Business Systems Cyber Security Scrum Methodology Salesforce.Com Archer IRM Practical Use Cases Curam Social Program Management Servicenow

Job description

Governance ServiceNow, Accountability Prioritization Decision Making Business Systems Agile Methodology Value Realization Product Management Business Valuation Service Management Business Objectives IT Service Management Full Stack Development Stakeholder Engagement Business Transformation Performance Measurement Strategic Prioritization Stakeholder Communications Scrum (Software Development) Security Operations (SecOps) Sales Performance Management Key Performance Indicators (KPIs) ServiceNow Certified System Administrator (CSA), Seeking a Product Manager to lead governance, prioritization, roadmap management, and strategic oversight across the enterprise ServiceNow portfolio. This role will drive adoption of the Digital Product Operating Model (DPOM), ensuring platform investments are aligned to business objectives, measurable outcomes, and long-term value creation., Own the ServiceNow portfolio strategy, roadmap, prioritization framework, and governance processes.

  • Lead intake management, backlog governance, release planning, and portfolio decision-making.

  • Partner with business leaders, architects, developers, and Product Owners to align strategic priorities and delivery objectives.

  • Drive Product Operating Model (DPOM) adoption and help mature product management practices across the organization.

  • Facilitate executive-level prioritization discussions and tradeoff decisions across competing initiatives.

  • Provide visibility into roadmap progress, risks, dependencies, and value realization.

  • Establish standards for backlog health, release readiness, stakeholder engagement, and performance measurement.

  • Guide Product Owners while maintaining accountability for portfolio-level strategy, governance, and business outcomes., Equities Operations Management Governance ServiceNow Accountability Prioritization Decision Making Business Systems Agile Methodology Value Realization Product Management Business Valuation Service Management Business Objectives IT Service Management Full Stack Development Stakeholder Engagement Business Transformation Performance Measurement Strategic Prioritization Stakeholder Communications Scrum (Software Development) Security Operations (SecOps) Sales Performance Management Key Performance Indicators (KPIs) ServiceNow Certified System Administrator (CSA) +0

Google Project Management

Salesforce Developer Senior Product Manager TEKsystems

Leawood, KS*On-Site

Planning Equities Operations Management Governance ServiceNow Investments Accountability Prioritization Decision Making Business Systems Agile Methodology Value Realization Product Management Business Valuation Service Management Business Objectives Portfolio Management IT Service Management Full Stack Development Stakeholder Management Stakeholder Engagement Business Transformation Performance Measurement Strategic Prioritization Stakeholder Communications Scrum (Software Development) Security Operations (SecOps) Sales Performance Management Key Performance Indicators (KPIs) ServiceNow Certified System Administrator (CSA) +0

Requirements

12+ years of Product Management, Enterprise Platform, Product Ownership, or Business Systems experience.

  • Strong ServiceNow experience preferred, particularly across ITSM, ITAM, ITOM, SPM, SecOps, IRM, or related modules.

  • Proven experience managing enterprise portfolios, roadmaps, prioritization frameworks, and executive stakeholder relationships.

  • Experience with Agile, SAFe, Product Operating Models, and large-scale transformation initiatives.

  • Strong communicator capable of driving alignment and influencing decisions across business and technical teams.

  • Technical enough to engage with architects and developers, but not expected to be hands-on development or architecture.

Additional Skills & Qualifications

  • Experience managing enterprise ServiceNow portfolios, products, or platforms.

  • Experience with ServiceNow modules including ITSM, ITAM, ITOM, SPM, SecOps, IRM, Employee Experience, or Enterprise Service Management.

  • Experience driving Product Operating Model (POM/DPOM) adoption and product management maturity initiatives.

  • Strong understanding of portfolio governance, release governance, prioritization frameworks, and roadmap management.

  • Experience working in Agile, SAFe, hybrid Agile, and traditional delivery environments.

  • Demonstrated success influencing stakeholders and driving decisions in complex matrixed organizations.

  • Experience supporting highly regulated enterprise environments.

  • Ability to partner effectively with architects and engineering teams and understand technical recommendations without being hands-on technical.

  • Experience developing KPIs, OKRs, value realization metrics, and executive-level reporting.

  • ServiceNow CSA, Agile, Scrum, SAFe, Product Owner, or Product Management certifications are a plus., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

About the company

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

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