Senior IT Specialist

SAIC is seeking an IT Specialist to play a key role in keeping critical network, system, and communication technologies running smoothly. This position provides Tier 1 and Tier 2 support across network, systems, and phone operations in alignment with the SIE OPORD. You’ll manage and maintain a wide variety of IT and communication systems-including routers, switches, VTCs, phones, laptops, and related infrastructure-while helping ensure reliable, secure performance for users and mission partners.

This role is ideal for someone with strong technical knowledge, hands-on experience with diverse network protocols, hardware, and software, and a passion for troubleshooting and problem solving. Solid communication skills are essential, as you’ll collaborate closely with other IT team members and contribute to long-range planning and resource administration for the enterprise network.

Key responsibilities include monitoring system performance, maintaining equipment logs, ensuring link functionality, and supporting full lifecycle operations for LAN/WAN infrastructures. You’ll also prepare technical implementation plans, conduct research to ensure network compliance with applicable standards, and provide regular performance updates to Government stakeholders.

Primary Duties Include:

• Installing, configuring, tuning, testing, operating, monitoring, upgrading, patching, troubleshooting, and managing WAN and LAN routing and switching hardware and software.

• Installing, maintaining, troubleshooting, and managing PC hardware and software within the WAN/LAN infrastructure.

• Supporting and repairing LAN/WAN capabilities, including point-to-point circuits, satellite connectivity, dedicated and broadband Internet connections, and associated routers, switches, and encryption devices.

• Configuring, operating, maintaining, defending, and troubleshooting LAN Programs of Record (PORs).

• Managing IT infrastructures across USSOCOM, Component Commands, TSOCs, and deployed forces, including required updates to routers, switches, circuits, and encryption devices.

• Maintaining and repairing Virtual Local Area Network (VLAN) architectures.

• Configuring, maintaining, defending, and troubleshooting classified and unclassified wireless LANs and wireless access points.

• Provisioning and managing secure LAN/WAN VPN services for remote elements and mission partners, ensuring compliance with DoD, DIA, DISA, USCYBERCOM, and USSOCOM policies and directives.

• Troubleshooting LAN/WAN voice, data, and transmission networks and assessing the impact of architectural changes.

• Implementing and maintaining network and security access controls.

• Updating, monitoring, managing, troubleshooting, and documenting routers and switches across USSOCOM LAN/WAN networks.

• Coordinating with Government and commercial circuit providers to expedite restoration of circuit outages.

• Supporting mobile devices and CSfC kits.

May require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission

• Solid technical skills, with experience in a variety of network protocols, software, and hardware involved in IT Specialist operations.
• Comprehensive knowledge of Government hardware, software, and network components.
• Strong troubleshooting, analytic and diagnostic skills, along with good communication abilities
• Security+ Certification required
• Must be DoW 8140 compliant under the Work Role Code 411 - Technical Support Specialist- Intermediate level or higher. (CCNA Preferred)

Education & Experience:

• High school diploma with a minimum of 12 years of relevant experience, 10 years’ experience with Associate’s, OR 6 years’ experience with Bachelor’s.

Security Clearance:

• Active DoD TS/SCI clearance or higher is required.

SAIC is a premier technology integrator, solving our nation’s most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability