Development Operations & CRM Specialist (Bloomerang Preferred)
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Role details
Tech stack
Job description
We are seeking a Development Operations & CRM Specialist to support fundraising operations, donor data management, reporting, and gift processing. Working closely with the Director of Development, this role will maintain donor records, process contributions, support reporting, and ensure the accuracy of development operations., · Process donations, pledges, and payments with accuracy and attention to detail
· Maintain and administer the organization’s donor CRM system (Bloomerang)
· Update constituent records, giving history, and communication preferences
· Generate fundraising, donor, and campaign reports; investigate data discrepancies
· Prepare gift acknowledgments and donor correspondence
· Provide professional customer service to donors and stakeholders
· Support fundraising campaigns and general development operations
· Maintain confidentiality of donor, financial, and organizational information
Requirements
· 3+ years of experience in nonprofit development operations, donor database administration, gift processing, or related experience
· Experience with CRM/database systems; Bloomerang experience strongly preferred
· Strong Excel or Google Sheets skills, including reporting and data reconciliation
· Familiarity with AI tools such as ChatGPT preferred
· Experience supporting fundraising events or event coordination activities a plus
· Bilingual skills are a plus
· Excellent organizational skills and attention to detail
· Strong written and verbal communication skills, * Bloomerang: 1 year (Preferred)
- Donor Relations: 1 year (Preferred)
Benefits & conditions
- Flexible schedule
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