IT Data Center Analyst I

Shands Teaching Hospital And Clinics, Inc.

Gainesville, FL, United States

7 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Experience required

1 year minimum

Working hours

Shift work

Job source

www.careerbuilder.com

Tech stack

Data Analysis Cyber Security Data Centers Data Integrity Data Recovery Data Security Monitoring of Systems Networking Hardware Server Administration Software Configuration Management Software Deployment Software Engineering

+2 more

Computer Network Operations System Availability

Job description

Location Requirement: Gainesville, FL FTE: Full-Time (1.0 FTE) ️ Schedule: Saturday-Wednesday | 7:00 a.m.-3:30 p.m. (Thursday/Friday off) Coverage: This position is part of the Data Center’s 24/7/365 operations and includes a regular weekend schedule.

Assists in ensuring the efficient operation and optimal performance of data center infrastructure.

Involves monitoring systems, assisting with hardware and software installations, and troubleshooting technical issues related to servers, storage, and networking equipment.

Maintains detailed documentation, supports backup and recovery processes, and collaborates with teams to implement infrastructure upgrades.

Ensures compliance with security standards and tracks system performance to drive continuous improvements. Responsibilities: Key Responsibilities

Monitors data center systems and infrastructure to support reliable and efficient operations.
Monitors system performance and identifies potential hardware, software, or infrastructure issues.
Troubleshoots technical issues related to servers, storage, networking equipment, and other data center systems.
Assists with hardware and software installations, configurations, and upgrades.
Supports backup and recovery processes to help maintain system availability and data integrity.
Maintains accurate documentation of systems, processes, incidents, and operational activities.
Collaborates with IT teams to implement infrastructure upgrades and resolve technical issues.
Supports compliance with data center security standards, policies, and procedures.
Tracks system performance and identifies opportunities for operational and performance improvements.
Provides support as part of the Data Center’s 24/7/365 operations, including the assigned Saturday-Wednesday, 7:00 a.m.-3:30 p.m. schedule.

Requirements

Qualifications: Minimum RequirementsEducation

Associates Degree

Experience

1+ years of experience supporting data center operations.
Experience monitoring system performance and troubleshooting hardware/software issues., * Basic knowledge of server, storage, and networking equipment.
Ability to maintain documentation and support backup/recovery processes.
Familiarity with data center security standards.
Customer Service or Support Service

Skills: Continuous Improvement, Customer Support/Service, Data Analysis, Data Quality, Data Recovery, Documentation, Hardware Installation, Healthcare, Identify Issues, Information/Data Security (InfoSec), Maintain Compliance, Network Operations Center, Network System Hardware, Operational Improvement, Operational Support, Operations Management, Performance Analysis, Performance Management, Problem Solving Skills, Process Improvement, Regulatory Compliance, Security Compliance, Security Monitoring, Software Administration, Software Configuration Management, Software Installation, Support Documentation, Systems Maintenance