Digital Document Processing Specialist - Business Process Services

Conduent seeks a detail-oriented Document Processing Specialist to support high-volume digital document workflows for government and commercial clients. In this role, you will receive, scan, and index documents; validate data for accuracy and completeness; and route information through automated workflows and business systems. Working in a performance-driven, client-focused environment, you will follow standardized procedures, meet productivity and quality targets, and help safeguard sensitive information. This position offers exposure to large-scale digital transformation, process automation, and opportunities to build skills in operations, technology, and client services across global engagements., * Receive, review, and digitize client documents using imaging and document management systems

• Validate data for accuracy, completeness, and compliance with client and regulatory standards
• Index, classify, and route documents to appropriate workflows and business systems
• Monitor document queues and processing SLAs, escalating issues as needed
• Perform quality checks and resolve discrepancies or exceptions in document data
• Follow standardized operating procedures and contribute to process improvements
• Protect sensitive information and adhere to security, privacy, and compliance protocols
• Collaborate with team members and supervisors to meet productivity and quality targets
• Use reporting tools to track work volumes, errors, and performance metrics
• Support onboarding of new processes, tools, or clients as operations evolve

• Document management systems
• Data entry and validation
• Optical Character Recognition (OCR) tools
• Workflow and queue management
• Quality assurance and control
• Information security and confidentiality practices
• MS Office or similar productivity tools
• Basic reporting and metrics tracking
• Process documentation and adherence
• Regulatory and compliance awareness