Head, LOB Analytics and Insights (US)

The Head, LOB Analytics & Insights will shape and lead the Analytics and insights for TD Bank U.S. Lines of Business and federated groups. S/he will be a change agent, innovator and influencer. S/he will bring exceptional leadership skills and the ability to drive sustainable change and improvement across this critical customer facing portfolio, working closely with enterprise-wide leaders and stakeholders. This role will be best served by an executive who will be engaged by the opportunity to build a high performing team, create internal capability to deliver on challenging transformative mandates as well as optimize existing performance

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Hires, develops and manages a cross-functional team which can solve complex business problems leveraging the Bank’s investment in data
• Drives stakeholder adoption of advanced analytics and new ways of operating
• Dedicated capability, advanced & ad hoc analytics and Real time LOB data requests & analysis
• Drives proactive analytics and consumable solutions for business challenges
• Identifies, plans and executes projects across the enterprise where scale, complexity or pace are critical factors
• Establishes cross functional teams and work with line of business partners and external parties to deliver projects
• Measures benefits and success and articulate those benefits across the wider stakeholder group
• Supports work on leading-edge proofs of concept for potential implementation in TD’s Technology and data stack

• Undergraduate and graduate degree in relevant field
• 10+ years relevant experience
• Strong relationships, effective collaborator, communicator and ability to influence.
• Ability to deal with ambiguity.
• Facilitate and support change.
• Translate customer data into actionable insights.
• Take risks that are understood and can be managed

Customer Accountabilities:

• Working knowledge of general banking / consumer finance products, policies and operations
• In-depth industry knowledge, including current big data trends and challenges globally
• Ability to create business cases and explain the business value of projects
• Ability to presently compelling solutions to business problems to senior leaders
• Excellent client relationship skills at the project leadership level, demonstrated effective teamwork, and a track record of consistently exceeding goals
• Proven ability to communicate effectively at senior levels, build deep relationships with various business groups
• Experienced with working in both a technical and business context and able to translate technical concepts into easy to understand business language

Shareholder Accountabilities:

• Creative, out-of-the-box thinker, with strong conceptual and problem-solving skills
• Track record of translating business requirements into action; the ability to solve complex questions and produce meaningful, easy to digest intelligence to support the business agenda
• History of delivering impact and results within groups and organizations, developing and executing on strategies to deliver both short term and long-term results
• Motivated to find innovative ways to enhance capability, methodology and practice
• Ability to quickly adapt to the changing needs of the business and communicate applicable strategies both internally and externally, * Experienced in leading and building effective teams, from the ground up, to deliver superior results in both the short and long term
• A proven ability to coach and develop a talented team of data modelers, DBAs and data scientists
• Ability to motivate, develop, inspire and empower others to proactively adapt to changing environments
• Promotes positive inter-team interactions and bring a high level of enthusiasm to projects

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards), We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We’re committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities., At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities - TD Ready Commitment