System Engineer

We are seeking a hands-on Senior IT Systems Engineer to support and scale technology operations within a fast-paced manufacturing environment. This position will play a key role in standing up new production areas, supporting critical infrastructure, enhancing end-user services, and driving automation initiatives across the organization.

The ideal candidate combines strong systems administration experience with a passion for solving complex technical challenges, improving operational efficiency, and supporting modern identity, cloud, and endpoint management platforms., Manufacturing & Infrastructure Deployment

• Lead the IT setup and deployment of new manufacturing and operational spaces.
• Install, configure, and support network infrastructure, servers, workstations, and production-floor technology.
• Provision user identities, endpoint devices, access controls, and supporting systems for new facilities and production teams.
• Deliver accurate documentation, operational procedures, and support materials to local site teams.

Platform & Systems Administration

• Manage and support core enterprise platforms including identity management, productivity suites, collaboration tools, endpoint management solutions, and service management systems.
• Configure and maintain Single Sign-On (SSO), user provisioning workflows, lifecycle management processes, and access governance controls.
• Ensure systems remain secure, scalable, and aligned with business growth objectives.
• Develop and maintain monitoring solutions to improve visibility, performance, and service reliability.

Incident Response & Operational Support

• Serve as a primary escalation point for infrastructure and platform-related incidents.
• Perform root cause analysis and coordinate resolution efforts across networking, infrastructure, security, and application teams.
• Lead post-incident reviews and implement preventative measures to minimize recurring issues.
• Support production operations by maintaining high system availability and responsiveness.

Automation & AI Enablement

• Design and implement automation solutions that reduce manual effort and improve service delivery.
• Develop scripts, integrations, and workflows using APIs to streamline IT operations.
• Build and enhance internal tools that improve service desk performance, technician productivity, and user self-service capabilities.
• Explore and implement AI-driven solutions such as virtual assistants, automated support workflows, and knowledge management enhancements.

Security & Compliance

• Partner with Security, Infrastructure, and DevOps teams to strengthen platform security, logging, monitoring, and compliance initiatives.
• Implement least-privilege access models and identity security best practices.
• Support organizational compliance requirements and technology governance efforts.

Leadership & Documentation

• Mentor junior IT professionals and provide technical guidance on escalated issues.
• Contribute to knowledge sharing, process improvement, and continuous learning initiatives.
• Develop and maintain architecture diagrams, operational documentation, runbooks, and change management records.

• 5+ years of progressive IT experience, including at least 2 years in a Systems Administrator, Systems Engineer, Infrastructure Engineer, or similar role.
• Experience supporting technology within manufacturing, distribution, laboratory, industrial, or other operational environments.
• Working knowledge of Kubernetes administration, deployments, upgrades, or troubleshooting.
• Strong understanding of networking, systems troubleshooting, and service dependency analysis.
• Hands-on experience administering Identity and Access Management (IAM) platforms, Microsoft 365, and endpoint management solutions.
• Strong scripting and automation experience using PowerShell, Python, JavaScript, or similar languages.
• Experience integrating systems through APIs and developing operational automation.
• Knowledge of endpoint security, access controls, and identity governance best practices.
• Experience supporting Windows, macOS, and Linux environments.
• Strong written and verbal communication skills with experience creating technical documentation and operational procedures.
• Ability to work effectively in a dynamic, fast-moving environment and respond to critical operational incidents.
• Ability to work onsite in the Mesa, AZ area.
• Ability to lift and move hardware equipment up to 50 pounds when required., * Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• Experience developing internal applications, tools, or software solutions to improve operational efficiency.
• Familiarity with Infrastructure-as-Code and automation tools such as Terraform, Ansible, Helm, or similar technologies.
• Strong networking background including VLANs, wireless infrastructure, VPN technologies, and firewall administration.
• Experience with monitoring and observability platforms such as Grafana, Prometheus, Datadog, or similar solutions.
• Knowledge of compliance and security frameworks including ISO 27001, SOC 2, NIST, CMMC, or related standards.
• Prior experience supporting advanced manufacturing, industrial technology, engineering, aerospace, robotics, or hardware-focused organizations.