Application Production Support Engineer (Equities / Prime Brokerage)
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Job description
DevOps Equities Scripting Brokerage Operations Automation Excel Solver Communication Observability Prime Brokerage Batch Processing Technical Support Change Management Disaster Recovery Business Valuation Financial Services Root Cause Analysis Business Operations Incident Management Full Stack Development Stakeholder Management Application Deployment Business Transformation Bash (Scripting Language) SQL (Programming Language) Site Reliability Engineering Troubleshooting (Problem Solving) Job Scheduling (Inventory Management), We are seeking an experienced Application Production Support Engineer to support mission-critical applications within a fast-paced financial services environment. This role is responsible for ensuring the stability, availability, and performance of applications that support Prime Brokerage and Equities business functions., * Provide Level 1 and Level 2 production support for critical business applications.
- Monitor application health and system performance using enterprise monitoring tools.
- Investigate, troubleshoot, and resolve production incidents in real time.
- Perform root cause analysis (RCA) and drive long-term solutions for recurring issues.
- Support application deployments, releases, and disaster recovery testing.
- Manage batch processing and job scheduling activities.
- Collaborate with development, infrastructure, and business teams to resolve complex issues.
- Communicate production incidents and service disruptions to technical and business stakeholders.
- Develop automation solutions to reduce manual operational effort.
- Participate in after-hours and weekend support rotations as needed.
- Continuously improve operational processes, monitoring capabilities, and service reliability., Splunk Triage Auditing Scripting Dynatrace Operations Management Informatica Appdynamics Coordinating Teradata SQL Apache Hadoop Microsoft 365 Service Catalog Batch Processing Support Services Technical Support Business Valuation Problem Management Root Cause Analysis Incident Management Full Stack Development Artificial Intelligence Business Transformation PHP (Scripting Language) CA Workload Automation Ae SQL (Programming Language) Extract Transform Load (ETL) Business Continuity Planning Job Scheduling (Inventory Management) Information Technology Infrastructure Library +0 Application Production Support Engineer (Equities / Prime Brokerage) TEKsystems
Jersey City, NJ*Remote
Unix Linux DevOps Equities Scripting Brokerage Operations Automation Excel Solver Communication Observability Prime Brokerage Batch Processing Technical Support Change Management Disaster Recovery Business Valuation Financial Services Root Cause Analysis Business Operations Incident Management Full Stack Development Stakeholder Management Application Deployment Business Transformation Bash (Scripting Language) SQL (Programming Language) Site Reliability Engineering Troubleshooting (Problem Solving) Job Scheduling (Inventory Management) +0 Login | JoinContact
Requirements
The ideal candidate will have a strong experience in application production support, Linux/Unix environments, monitoring and observability tools, scripting, and incident management. This individual will partner closely with development teams, business stakeholders, and operations teams to rapidly resolve production issues and drive continuous service improvements., * 3+ years of Application Production Support, Production Operations, or Application Support experience.
- Strong Linux/Unix administration and troubleshooting skills.
- Experience supporting business-critical production applications.
- Strong SQL skills for troubleshooting and data analysis.
- Experience with enterprise monitoring and observability tools such as:
- Splunk
- Dynatrace
- Geneos
- Similar monitoring platforms
- Experience with Shell/Bash scripting.
- Knowledge of incident, problem, and change management processes.
- Ability to perform detailed root cause analysis and issue remediation.
- Excellent communication and stakeholder management skills.
- Ability to work effectively under pressure in a fast-paced environment., * Financial services experience.
- Prime Brokerage or Equities business knowledge.
- Front Office or Trading Application Support experience.
- Python scripting experience.
- Oracle database experience.
- Familiarity with Site Reliability Engineering (SRE) principles.
- Experience with DevOps practices and automation initiatives.
- Experience supporting client-facing or revenue-generating applications.
Ideal Candidate Profile
The successful candidate will be a proactive problem solver who thrives in a high-visibility environment. They will possess strong troubleshooting skills, a sense of urgency during critical incidents, and the ability to effectively support both technical teams and business users. Experience supporting trading, brokerage, or other financial services applications is highly desirable.
Key Technical Skills
- Linux / Unix - Must Have
- SQL - Must Have
- Shell / Bash Scripting - Must Have
- Python (Preferred)
- Splunk
- Dynatrace
- Geneos
- Oracle
- Incident Management
- Root Cause Analysis
- Production Monitoring
- Automation
- Application Support, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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