Systems Engineer

You will work closely with leadership and technical peers to support day-to-day operations, improve systems, document procedures, and help maintain a stable, secure, and scalable IT environment across multiple offices., * Administering and supporting a Windows-based enterprise environment across office and remote users \n

• Managing escalated support issues beyond basic helpdesk troubleshooting \n

• Supporting Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive \n

• Managing identity and endpoint platforms including Microsoft Entra ID and Intune \n

• Supporting endpoint deployments, policies, device lifecycle management, and MDM operations \n

• Assisting with networking support across Cisco Meraki firewalls, switches, and wireless infrastructure \n

• Administering and supporting business-critical SaaS platforms including Egnyte, RingCentral, and Microsoft365 \n

• Executing approved system changes and operational procedures with attention to detail and documentation \n

• Providing recurring onsite support in downtown Chicago \n

• Maintaining documentation for systems, workflows, procedures, and operational standards \n

This is a hands-on role for someone who is comfortable operating in a fast-paced environment where professionalism, ownership, responsiveness, and technical depth all matter. The right person is process-oriented, communicates well with senior stakeholders, and enjoys solving problems across infrastructure, endpoints, SaaS platforms, and user operations., * 3+ years of systems administration or advanced IT support experience in an enterprise environment \n

• Strong Microsoft 365 administration experience, particularly with Intune / Endpoint Manager \n

• Experience supporting both cloud and traditional on-prem Active Directory environments \n

• Familiarity with TCP/IP networking, subnetting, MDM, RMM tooling, and PowerShell \n

• Working knowledge virtualized environments \n

• Strong troubleshooting and communication skills \n

• Ability to prioritize effectively and operate independently in a fast-moving environment \n

• Professional presence with executive and end-user support, * Experience in financial services, professional services, legal, or similarly high-expectation environments is a plus

North Star Strategies is supporting a highly regarded financial services organization in identifying a Systems Engineer to join a lean, high-performing IT team supporting both corporate infrastructure and executive users.