Técnico/a informático/a soporte a usuarios/as, presencial

Sosmatic
Madrid, Spain
4 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours

Tech stack

Active Directory Apple IOS JIRA Microsoft Office Remote Access Technology TeamViewer OTRS Zendesk Network Server

Requirements

Conocimientos y experiencia en:o Helpdesk o Servidores (nivel básico/intermedio) o Herramientas de acceso remoto (Logmein,Teamviewer…) o OS: windows, maco Dispositivos móviles: Android e IOS o Microsoft Office 365o Hardware (montaje y configuración de equipos) y software o Herramientas de ticketing, como JIRA, Zendesk, OTRS, Remedy, etc, etc) Don de gentes y facilidad de trato con los/as usuarios/as. Nuestro trabajo consiste en ayudar a personas y por eso es clave Buena presencia Beneficios Jornada completa de 8 a 17h 100 presencial Salario de 23k Contrato indefinido Posición estable y de largo recorrido Active Directory, M365

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

1:05 min

Adapting workplace policies to support distributed technical teams

Tejas Chopra Tejas Chopra · LIVE

3:05 min

Integrating an assistant application with Jira software

Felix Augenstein · LIVE

1:58 min

Social and human elements of platform team support

Christian Strack · LIVE

5:47 min

Integrating user stories and test automation via Jira tools

Christoph Ruggenthaler · LIVE

2:20 min

Delivering context-aware asynchronous and synchronous technical support

Mike Elsmore · World Congress 2023

1:37 min

Mapping team collaboration networks using jira metadata

Dmitry Yanter Dmitry Yanter · World Congress 2025

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