Digital Experience & Platforms Manager

For the Marketing Operations department within Communications & Marketing at the HENSOLDT Group, we are looking for a Digital Experience & Platforms Manager (f/m/d) to join us at our Oberkochen or Ulm site as soon as possible.

Marketing Operations provides the central structures, systems and services required for modern, effective and consistent communications and marketing across the HENSOLDT Group.

As Digital Experience & Platforms Manager, you will be responsible for the technical, administrative and organisational foundations of our central digital communication channels. These include, in particular, the website, the Product App and associated content management systems, Digital Asset Management, the intranet and other internal digital communication platforms.

You will ensure that our digital platforms are operated reliably, securely and with a clear user focus, and that they are continuously developed. You will work closely with content owners across Communications & Marketing, as well as with IT, Data Protection, Legal and external service providers.

Your tasks

• Administer and provide operational support for the central digital communications and marketing platforms, particularly the website, Product App, CMS environment, Digital Asset Management and intranet

• Develop and manage an overarching digital channel and platform roadmap for Communications & Marketing

• Ensure a consistent, user-centred experience and high-quality user interface across all digital channels and platforms

• Assess UX/UI concepts, and brief and manage internal and external delivery partners in line with the corporate design, usability and accessibility requirements

• Gather and translate business requirements into technical briefs, backlog items and specific development tasks

• Coordinate enhancements, releases, bug fixes and optimisation measures in collaboration with IT, agencies, implementation partners and platform providers

• Manage internal and external service providers, including briefing, obtaining quotations, assessing effort estimates, quality assurance and tracking implementation

• Manage the technical and administrative publication of content supplied and approved by the relevant editorial teams on the website, Product App and intranet

• Take responsibility for platform configurations, user roles, access rights, workflows, administrative structures and interfaces

• Ensure compliance with information security, data protection, legal and compliance requirements, for example in relation to hosting, consent management, tracking, data processing and access-control concepts

• Establish and maintain reliable analytics and reporting structures, and evaluate platform stability, technical performance, usage, user journeys, accessibility and data quality

• Advise Communications & Marketing teams on other digital tools and smaller channels, such as internal screens or template systems

• Editorial strategy, the development of messages and content, and their subject-matter approval remain the responsibility of the relevant content and subject owners.

• Degree in digital media, media or communication studies, marketing, business information systems or a comparable qualification

• Several years of professional experience in digital communications or marketing, web or platform management, or a comparable role

• Extensive experience in administering and developing websites, content management systems and digital platforms, ideally in a complex corporate or B2B environment

• Experience with headless CMS solutions, ideally Strapi, as well as Digital Asset Management, intranet and analytics systems, SharePoint and other Microsoft 365 applications

• Experience in UX/UI, digital product or platform development, information architecture, and the assessment of designs and prototypes

• Good understanding of digital platform architectures, interfaces, user and access concepts, and technical and editorial workflows

• Experience in working with IT departments, agencies, technical service providers and platform providers

• Understanding of data protection, information security, consent management, digital accessibility and compliance requirements

• Ability to gather business requirements in a structured manner and translate them into clear technical requirements and actionable work packages

• Strong analytical and conceptual skills, combined with a structured, reliable and solution-oriented approach

• Strong service orientation and initiative, with the ability to bring different stakeholders together and drive initiatives through to implementation

• Enthusiasm for a role that combines operational platform management with strategic development

• Native-level German and business-fluent English

Do you want to become part of a future-oriented company? And are you ready to take on responsibility in exciting international and national projects? Then you are our candidate! Please apply exclusively online via our career portal with your CV and references.