IT Solutions Architect - Denver International Airport

As an IT Solution Architect for Platforms, and Analytics, you will work with business and IT professionals, aligning technology requests, platforms, and data capabilities. This role will mature DEN’s architecture governance processes through IT Product Review, Demand Management, and Architecture Round Table technical review. You will partner with business stakeholders, platform owners, and delivery teams to ensure technology decisions are reusable, supportable, secure, well-documented, and aligned to long-term enterprise roadmaps.

Specifically, as the IT Solutions Architect, you will:

• Lead IT solution architecture governance across business capabilities, applications, data assets, platforms, technical services, and service instances.
• Mature DEN’s ServiceNow Solution Architecture and Common Service Data Model practices to strengthen visibility into applications, services, ownership, dependencies, lifecycle status, and business alignment.
• Oversee technology intake and architecture review processes, including New Product Review, Demand Management, Architecture Round Table discussions, reuse assessments, decision records, and disposition outcomes.
• Partner with platform subject matter experts and technical architects to define roadmaps, standards, reusable patterns, and modernization priorities for enterprise platforms.
• Build and maintain architecture dashboards and reporting that track demand health, technical risk, reuse opportunities, decision status, ownership, and governance outcomes.
• Facilitate cross-functional architecture discussions that translate business needs into secure, scalable, supportable, and cost-effective technology solutions.
• Promote consistent use of ITSM, ITIL, BPMN, ServiceNow, Microsoft Purview, and IT solution architecture practices to improve operational maturity and decision quality.

• Ability to understand enterprise platforms and communicate architecture decisions clearly between technical and business stakeholders.
• Experience leading IT Solution Architecture practices, including business capability modeling, application portfolio management, service modeling, technology standards, and roadmap development.
• Knowledge of ServiceNow IT Solution Architecture, Common Service Data Model, Strategic Portfolio Management, Demand Management, and IT Service Management practices.
• Proven ability to facilitate architecture review boards, technology intake governance, reuse assessments, decision records, stakeholder alignment, and disposition tracking.
• Expertise in deploying modern architectural patterns-such as Data Mesh and Event-Driven Design-to modernize legacy environments and implement federated governance across SaaS platforms.
• Proven ability to institutionalize enterprise-wide governance using Microsoft Purview for data assets while aligning IT service management through ServiceNow to drive consistent, compliant, and auditable outcomes., * Education requirement: Bachelor’s Degree in Computer Science, Computer Information Systems, Business Administration, Mathematics, or a related field.
• Experience Requirement: Three (3) years of professional information technology experience installing, maintaining, and/or modifying operating system and/or network operating system software and associated hardware. Two of these years must include experience in designing and implementing enterprise level systems and scalable solutions.
• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.

Additional Information

FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required., Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $110,000 - $165,000/year. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 wellness day, and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

Location & Schedule

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. Employees must work within the state of Colorado on their off-site days.

In this position you can expect to work on site at least 2 days per week at the Denver International Airport.

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose - for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver., Since opening on Feb. 28, 1995, Denver International Airport (DEN) has become one of the world’s busiest airports. In 2025, 82,427,962 passengers passed through DEN, making DEN 4th busiest airport in the U.S. and the world’s 10th busiest airport. DEN is Colorado’s primary economic engine, generating $47.2 billion in annual economic impact for the state. At DEN, we are committed to fostering a diverse, inclusive, and equitable workplace. We celebrate individuality and strive to keep Equity, Diversity, Inclusion & Accessibility (EDIA) at the center of all that we do.