Software Engineer

We are seeking an experienced Senior Product Manager to play a pivotal role in shaping the future of the Veeva China CRM. You will lead the development of core services and frameworks that underpin our entire application suite. Your mission will be to build a platform that is scalable, robust, and highly developer-friendly. In this role, your primary focus will be to inject AI and intelligent capabilities into the platform, building the foundational engine that drives agents across the Life Sciences industry. What You’ll Do

• Define and drive the product vision, strategy, and roadmap for the core CRM platform, with a strong focus on AI and intelligent services.
• Own the full product lifecycle of platform services, from concept and strategic planning to working closely with engineering teams to ensure high-quality delivery.
• Translate complex business challenges and developer requirements into scalable, innovative platform strategies.
• Define and optimize core platform services to support the creation and operation of intelligent applications, ensuring high reliability, performance, and usability.
• Define agent integration capabilities, including agent interactions with enterprise systems and business processes, agent-to-agent collaboration and interoperability (e.g., via open protocols like MCP and A2A), and onboarding third-party or custom-built customer agents.
• Partner with cross-functional leaders across product, engineering, and go-to-market teams to ensure strategic alignment and successful execution., Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct-including customers, employees, and the community-in addition to shareholders’ interests., “As a software engineer at Veeva, I’m proud to be doing meaningful work building clinical trial software that will benefit so many people.”

• 7+ years of product management experience, with a significant background in building platform products, AI Agents, APIs, or developer frameworks.
• Must possess a strong technical background, such as a Computer Science degree or hands-on software development experience.
• Familiarity with Large Language Models (LLMs), Prompt Engineering, and Agentic AI frameworks.
• A strong passion for product quality with mature product design capabilities, capable of turning complex technical features into intuitive, powerful platform services.
• Exceptional skills in analyzing customer and developer needs.
• Excellent communication and collaboration skills, with a proven ability to partner effectively with deep technical engineering teams.
• Fast learner capable of quickly mastering complex technical architectures and domain-specific business knowledge.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities., Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct-including customers, employees, and the community-in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

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At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values - do the right thing, customer success, employee success, and speed - guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them., “I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster.”

-Shilpa Chandermohan