NOC Technician

We are seeking a NOC Technician to monitor network alarms, troubleshoot network issues, manage tickets, and escalate outages to the appropriate technical teams.

• 2+ years of NOC, Network Operations, or network monitoring experience
• Experience with network alarms and fault management
• Knowledge of network troubleshooting and fault isolation
• Experience with ticketing and incident management
• Strong communication and documentation skills
• Ability to work independently and support overnight operations
• Must be flexible with shift work and the required onsite schedule

Preferred

• Nokia network experience
• Telecommunications or wireless network experience
• Managed Services or Service Assurance experience
• Tier II/Tier III technical escalation experience

*\tCompetitive salary *\tHealth, Dental and Vision Benefits *\tShort/Long Term Disability and Critical Care/Illness Protection *\tLife Insurance and Retirement Plans *\tEmployee Assistance Program *\tWith this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!

*\tWe are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

*\tWe are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

\tWe give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! *\tKelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law., *\tWhat you didn’t know about us:\r\n\tCompetitive salary\r\n\tHealth, Dental and Vision Benefits\r\n\tShort/Long Term Disability and Critical Care/Illness Protection\r\n\tLife Insurance and Retirement Plans\r\n\tEmployee Assistance Program\r\n\tWith this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!\r\n\r\n\tWe are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!\r\n\r\n*\tWe are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct