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Software Support Interns

Tyler Technologies
Yarmouth, ME, United States
4 days ago
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Role details

Contract type
Internship / Graduate position
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
startup.jobs

Tech stack

Software Configuration Management Software Deployment

Job description

  • Assist staff with closing customer IT support tickets for our clients
  • Assist in developing time efficiency processes and tools
  • Assist with installing software
  • Prepare and/or modify system and process documentation
  • Research and implement various sand-box environments for testing, training, and troubleshooting
  • Resolve server and software configuration issues in a team environment
  • Take inbound support requests from internal and external clients

Requirements

  • Excellent problem solving and analytical skills
  • Excellent oral and written communication skills
  • Ability to work effectively with a team of professionals on technical and business issues
  • Business, Accounting or Economics majors preferred
  • Preference given to juniors

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

4:37 min

Achieving boring and safe software deployments

Marcel Cremer Marcel Cremer · Europe 2026 Virtual

2:15 min

Adopting declarative software configuration for managing infrastructure

Zan Markan Zan Markan · LIVE

1:09 min

Evaluating software engineering career paths through corporate internships

Demi Oshin · Coffee With Developers

3:11 min

The inherent pain of manual software deployment cycles

Steve Upton Steve Upton · World Congress 2024

4:45 min

Building careers inside distributed technology consulting environments

Oliver Zimmert · LIVE

1:06 min

Integrating machine learning into broader enterprise software systems

Bas Geerdink · LIVE

Videos

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Digital Quality & Trust: The Quality Tree Framework for Responsible AI & Software thumbnail
25:10
Europe 2026 Virtual • 3 months ago

Digital Quality & Trust: The Quality Tree Framework for Responsible AI & Software

Serge Baumberger

100 times more frequent deployments: How did we create a high performance team? thumbnail
27:31
World Congress 2024 • about 2 years ago

100 times more frequent deployments: How did we create a high performance team?

Mesut Ayata

Agile work at CARIAD – Creating a customer web application for controlling the vehicle thumbnail
42:03
World Congress 2021 • about 5 years ago

Agile work at CARIAD – Creating a customer web application for controlling the vehicle

Torben Schramme

Practical tips and tricks for CI/CD success thumbnail
50:28
LIVE • over 4 years ago

Practical tips and tricks for CI/CD success

Zan Markan

Migrating half a million users to a new payment service provider thumbnail
1:57:12
LIVE • almost 3 years ago

Migrating half a million users to a new payment service provider

Sebastian Hans

From Space to Software: Reliability Lessons 40 Years After Challenger thumbnail
10:17
World Congress 2026 Europe • 3 months ago

From Space to Software: Reliability Lessons 40 Years After Challenger

Robert Barron

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