Service Integration Manager
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Role details
Tech stack
Job description
You will ensure that services delivered by multiple providers operate as one integrated ecosystem-creating seamless service experiences across technologies, vendors, and business functions. This role is critical to eliminating operational silos, strengthening accountability, and enabling reliable end-to-end service delivery in a complex multi-vendor environment. What You Will Drive
- End-to-end service integration across multiple providers and technology domains
- Strong operational alignment and accountability across vendor boundaries
- Effective coordination of cross-provider incidents, escalations, and major operational events
- Management of service dependencies across infrastructure, applications, and external partners
- Consistent execution of service integration frameworks and governance models
- Early identification and resolution of integration gaps and operational fragmentation
- Alignment of vendors toward common service objectives and performance expectations
- Continuous improvement of integrated service delivery models and operational processes
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Standardization of cross-provider interfaces, workflows, and collaboration practices What You Bring, + Play a key role in building seamless end-to-end service delivery across a global organization
- Help shape the future operating model for integrated IT services
- Operate in a high-visibility role connecting business, IT, and strategic service partners
- Drive standardization, collaboration, and operational excellence across the service landscape
- Be part of a transformation toward a truly integrated and “One Team” approach to service delivery at Fresenius Kabi Apply now and help us shape #FutureFresenius. Inscribirse en esta oferta Recibir ofertas similares por correo electrónico Al crear una alerta, aceptas nuestros Términos y condiciones y Política de privacidad, y el uso de cookies.
Requirements
- Extensive experience in IT Operations and Service Integration within complex, multi-vendor environments
- Strong understanding of ITIL and SIAM operating models
- Proven ability to coordinate cross-functional and cross-provider service delivery
- Experience managing major incidents and complex operational escalations
- Strong stakeholder management and communication skills across business, IT, and external partners
- Ability to drive collaboration and accountability across organizational boundaries
- Structured, proactive, and solution-oriented working style
- Strong ownership mentality with the ability to mature operational service integration capabilities
About the company
Volver a la última búsqueda Trabajos ) Cataluña ) Barcelona ) Senior Service Integration Manager (m/f/d) ( volver a la última búsqueda Recibir ofertas similares por correo electrónico No gracias, llévame a la oferta de empleo Al crear una alerta, aceptas nuestros Términos y condiciones y Política de privacidad, y el uso de cookies. Inscribirse en esta oferta
Profesiones
- Técnico
- Recepciónista
- Administrador
- Ventas
- Enfermero
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