Telecom Consultant

This position will directly support the enterprise network transport operations. Participates in the installation, configuration, and performance analysis of transport network technologies with a primary focus on operation and maintenance for transport networks to include; Fiber Optic Cable, DWDM, Ciena, Nokia, Ribbon, Icons, Microwave (Aviat), and P25 radio systems. Candidate should have a strong understanding of transport network and demonstrate the ability to analyze, troubleshoot, coordinate, and resolve complex issues and projects., * Support AEP Fiber Optic, Microwave and P.25 800Mhz radio systems (Transport Systems).

• Shared 24x7x365 on-call with 6 other engineers
• Break/Fix support of AEP Transport network systems
• Remotely support project-based field change control work associated with deploying Fiber Optic, Microwave and P.25 radio systems
• Follow the AEP change management process and AEP standard for changing any configuration in the network including peer reviews on field transport impacting changes
• Documentation upkeep - ServiceNow Asset, Monitoring Systems, Process Docs, Timekeeping, Goal Performance, Status Reporting, Change Control,
• Project Task and time scheduling management/meetings

• Bachelor’s degree in engineering, engineering technology, computer science, telecommunications, or related field of study
• Or Associate’s degree in field mentioned above with 2 years of relevant work experience
• Or HS diploma/GED with 4 years of relevant work experience required.

Experience:

• 2 years of relevant work experience in addition to any experience mentioned above., * Valid Driver’s License is Required., Possess intermediate level knowledge of communications technologies and inter-networking principles.

Demonstrate competency in analytical techniques necessary to handle assignments of moderate complexity. (e.g., by dividing the problem into component steps, and performing the analysis necessary to complete each step.)Exhibit understanding for pertinent telecom equipment, materials, systems and business processes.Exhibit ability to understand interrelationships between systems and component equipment.

Demonstrate ability to analyze and recommend enhancements to business processesCollaborate with others within the work group, department, or other corporate entity as necessary to complete routine activitiesProvide cross-training to other employees as assignedInitiate corrective action when project objectives are not being metCommunicate effectively, both verbally and in writing.

Demonstrate the ability to extrapolate beyond known facts to reach logical conclusions.

Demonstrate an attitude and desire to listen to and satisfy both internal and external customers who use and depend upon their organizational unitUse initiative in looking for opportunities and presenting new ideas and new approaches Relate to people in an open, friendly and sincere mannerEffectively lead and facilitate meetingsUse initiative in looking for opportunities to increase job knowledge and technical skills.

Core Competencies: Continuous improvement, team player, assume positive intent, safety first focus, continuous learning, professionalismOccasional travel required.

• undefined In addition: Participate in a rotating on-call schedule to provide 24x7 support. Occasional travel required. Where you’ll work: This role sits on site in New Albany, Ohio, Corpus Christi, Texas, Fort Wayne, Indiana, Roanoke, Virginia, Shreveport, Louisiana OR Tulsa, Oklahoma What you’ll get: Telecommunications Consultant SG7($87,633-$109,544) In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. Where Putting the Customer First Powers Everything We Do At AEP, we’re more than just an energy company - we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you’re passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! American Electric Power (On-Site) $87K- $109K / Year #LI-Onsite #AEPCareers #telecommunications