HRIS Specialist

The HRIS Specialist provides day-to-day support for UCT’s global HR system, UKG Pro, and related HR programs. This role helps maintain accurate employee data, resolves system issues promptly, and supports a positive experience for HR partners and employees. The HRIS Specialist assists with core HR processes, maintains employee records, supports audit activities, and contributes to the smooth operation of HR programs in a fast-paced global environment., HRIS Operations & Employee Support

• Monitor the HRIS mailbox and assist with People Assist (Case Management) requests by routing requests, responding to Tier 1 questions, or escalating issues as needed.
• Perform routine data entry, updates, and corrections in UKG Pro to maintain accurate employee information.
• Assist with employee user accounts, including basic login, access, and SSO troubleshooting, and escalate issues when additional support is needed.
• Maintain electronic employee records, including onboarding, offboarding, and employment status changes.
• Respond to employee and manager questions related to HR programs, system access, and basic HRIS functionality.
• Assist with routine audit activities by running audit reports and helping identify data discrepancies.

Data Integrity & Reporting

• Support with weekly and monthly data integrity audits and partner with HR teams to address discrepancies.
• Run scheduled HR reports and assist with basic data pulls as needed.
• Maintain accurate documentation and support data processes related to HR programs and employee lifecycle events.

HR Program & Project Support

• Support HR programs such as Performance Management, People Assist, and other UKG Pro modules.
• Provide administrative and coordination support for HRIS and HR Solutions Center projects and initiatives.
• Maintain high standards of confidentiality and ensure compliance with established HR processes.

• Communication
• Ethical Practice
• Relationship Management
• Confidentiality and Data Stewardship, * Strong verbal and written communication skills with the ability to support employees and HR partners clearly and professionally.
• Ability to build trust and work effectively with employees, managers, and teams at all levels.
• High level of ethics, discretion, and confidentiality when handling employee and business information.
• Strong computer skills, including proficiency in MS Office (especially Excel), with exposure to HRIS platforms.
• High attention to detail, strong organizational skills, and consistent follow-through.
• Ability to develop effective working relationships with managers and HR partners.
• Ability to learn and navigate HRIS applications and other business systems.

Education & Experience

High School diploma or equivalent combination of education, training, and experience.

• At least 1-3 years of experience in an HR support, HR operations, or HRIS-related role., * Ability to lift up to 25 lbs.
• Ability to move arms, hands, and fingers
• Ability to sit or stand for sustained periods of time.
• Ability to communicate via phone and use a computer for extended periods of time may be required.
• Required to wear personal protective equipment where applicable.
• Subject to frequent interruptions.
• May involve exposure to moderate noise levels from printers, faxes, computers, etc.