Enterprise Resource Planning (ERP) Data Analytics and Reporting Analyst

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

In partnership with the Office of the Chief Administrative Officer (CAO) and the Office of the Director of Finance, the Office of Innovation and Technology (OIT) is undertaking a major Citywide project to modernize core financial, grants, procurement, and supply chain business processes. This project (Optimize Procurement and Accounting Logistics Enterprise Resource Planning and Data Warehouse/Business Intelligence Tool, or “OPAL ERP and DW/BI project”) will replace the existing General Ledger and Procurement systems (i.e. FAMIS, ADPICS, ACIS, PHLContracts, etc.) that support these business processes and will enable the City to realize benefits such as reducing transaction processing time and effort, providing better access to information for reporting and analysis, and making it easier to onboard new employees into these functions.

The Enterprise Resource Planning (ERP) Data Analytics and Reporting Analyst is responsible for day-to-day interactions with the project team and managing the development and implementation of assigned reports and related responsibilities. This is a permanent exempt position that will move to maintenance and support after the project is complete (in 3-4 years)., During implementation:

• Gather and document the requirements for ERP data and reports.
• Prepare and test the reporting configurations to validate the design setup.
• Create and deploy the business process and systems user procedures.
• Write/update technical specifications.
• Create new reports and retrofit existing reports.
• Meet delivery schedule.
• Execute and document unit test cases.
• Provide weekly tasks and reports to development leads.

Post Implementation:

• Identify, resolve, and report on ERP data and reporting issues and document enhancements requests.
• Analyze, define, and design new release reporting functionality to determine relevance to meet the current or new business processes & requirements.
• Document the business process revisions and application configuration training content.
• Create and deploy new process,s and systems changes to the end users.
• Participate in regression testing efforts.
• Look for opportunities to optimize the business reporting such as new processes to meet future requirements or leverage delivered systems functionality and technology.
• Participate in break fix and regression testing efforts

• Completion of a Bachelor’s or Master’s degree in information systems, computer engineering, or a related field or equivalent experience;
• 3-5 years of experience with ERP systems, 3rd Party Applications and related reports development and deployment.
• Experience with implementing ERP and/or DW/BI solutions strongly preferred

Competencies, Knowledge, Skills and Abilities

• Experience with Finance and Grants / Supply Chain (SCM) and Procurement business intelligence (BI)/ data warehouse (DW) applications and report generation packages.
• Experience with query development, writing and implementation.
• Strong problem solving and analytic skillsets.
• Strong verbal and written communication skills with ability to create user and project security documentation and procedures, clearly and concisely.
• Strong meeting facilitation and interviewing skills.
• Ability to work well with individuals at all levels within and outside the organization; and
• Experience documenting business processes, writing functional specifications, creating test scripts, and researching testing issues. and documenting user procedures.

Salary Range: $80,000-$90,000

Salary cannot exceed $90,000

All applications must include a cover letter. Applications without a cover letter will be considered incomplete.

Work Setting: in-person (onsite)

Discover the Perks of Being a City of Philadelphia Employee:

• We offer Comprehensive health coverage for employees and their eligible dependents

• Our wellness program offers eligibility into the discounted medical plan

• Employees receive paid vacation, sick leave, and holidays

• Generous retirement savings options are available

• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.

• Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you’re a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.

• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.